Press Ganey - Feeling fulfilled by helping others | Glassdoor
There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

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Helpful (1)

"Feeling fulfilled by helping others"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Patient Experience Advisor in South Bend, IN
Current Employee - Patient Experience Advisor in South Bend, IN
Recommends
Positive Outlook
Approves of CEO

I have been working at Press Ganey full-time (More than 3 years)

Pros

From my earliest memories, I always wanted to work in healthcare. The thought that I would be able to help others during a critical and often difficult period in their life was thrilling to me. Over the years, my career path has meandered a bit, but never far from that early purpose -- helping others with their care. I am proud to have found a home at Press Ganey where I can continue on my personal life mission. The beauty of Press Ganey is that our clients, our company and all of my colleagues are perfectly aligned around a single purpose - helping improve any aspect of the patient experience that is within our control. It is an incredibly rewarding opportunity for me and I know many of my colleagues feel the same fulfillment.

Cons

The cons of Press Ganey is less to do with the comapny and more to do with the industry environment. Healthcare may not be broken, but it isn't perfect and there are many organizations that need significant help improving. And the work is never done. There is always room for improvement - which is good, but sometimes can be frustrating. Overall, pros far outweigh the cons.

Advice to Management

Create an all staff volunteer day where every person in the company contributes their time and energy to helping a local healthcare facility. It would remind everyone in the company why we exist - to help our clients improve the patient experience.

Other Employee Reviews for Press Ganey

  1. "Press Ganey is passionate about helping its client improve the patient experience."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Boston, MA
    Current Contractor - Anonymous Contractor in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey as a contractor (Less than a year)

    Pros

    Senior leadership at Press Ganey is clearly passionate about ensuring that patients are heard and that the company is headed in a direction that will help health systems improve the patient experience. Press Ganey is the leader in its field and is dedicated to providing the best possible solutions to its clients.

    Cons

    As the company grows, change is inevitable but the focus on the patient voice and maintaining close relationships with clients remains strong.


  2. "Leading the company to improve healthcare"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in South Bend, IN
    Current Employee - Manager in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than 3 years)

    Pros

    It is impressive to work with a company that wants to be a part of the future of healthcare reform. The history of the company is fantastic, and have great opportunities to expand improvement opportunities. Teamwork continues to improve and the groups are beginning to become one.

    Cons

    Expanding to new markets is complicated, and requires team effort. It is important to understand the difficulty in developing new services and gaining adoption by clients.

    Advice to Management

    The company has a strong foundation built upon years of work and pride. Don't discount the value of employees that have a great deal of knowledge of the past.

There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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