Press Ganey - Great colleagues, incompetent upper management | Glassdoor
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There are newer employer reviews for Press Ganey

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Helpful (2)

"Great colleagues, incompetent upper management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager
Current Employee - Account Manager
Doesn't Recommend
Neutral Outlook

I have been working at Press Ganey full-time

Pros

Fellow colleagues are very supportive. Flexible work schedule.

Cons

Upper management asks for constant feedback about work conditions and never seem to do anything about it. It's like talking to a wall.

Advice to Management

Please stop putting the cart before the horse. Have a set timeline for employees with respect to internal improvements. After years of hearing "we're working on it," people become disheartened.

Other Employee Reviews for Press Ganey

  1. Helpful (4)

    "The company started out great, has become greedy and not employee oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Comment Processor
    Former Employee - Comment Processor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Press Ganey full-time (More than 5 years)

    Pros

    Insurance benefits were really good at the time. Well as long as it wasn't for a family, but for a single person, however the opportunity for different types of benefits was good.

    Cons

    No job security, constant scrutiny, they are money oriented for the higher ups in the company, not employee oriented, constant pressure, crazy expectations, knowledge of being fired at any moment for no reason.

    Advice to Management

    Go back to how the company was run when Dr. Hall was there, it has gone down since him leaving.


  2. Helpful (4)

    "Changes needed before it's too late"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Press Ganey full-time

    Pros

    There are still some good people people there who understand the business and produce most of the value.

    Cons

    New management has come in and destroyed what was a great company. When they got there in 2012, they assumed everything was broken and needed to be fixed. There were a couple key areas that needed some attention, but the majority of the company and people were in good shape. What ended up happening is that they were forced to make layoffs because of their poor decisions and since then there has been a mass exodus of the remaining employees (across several departments). Management really doesn't care and treats everyone as if they are replaceable. That attitude towards the employees continues to drive more people away. The management team is a bunch of buddies that move from company to company and are more concerned with protecting each other than actually adding any value to the companies they manage. The current management team is terrible, but the root cause is 3 consecutive poor CEO choices in 5 years since Vestar bought the company.

    Advice to Management

    Management has no idea how good the company was before they destroyed it because because they cannot fathom it functioning without them. In reality they are the ones responsible for most of the problems the company is now experiencing. Pick up your buddies and leave before things are beyond repair.

There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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