Press Ganey - A Hot Mess | Glassdoor
There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

Helpful (4)

"A Hot Mess"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in South Bend, IN
Current Employee - Anonymous Employee in South Bend, IN
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Press Ganey full-time (More than 5 years)

Pros

Some departments/teams are quite flexible and reasonable about work life balance, including working from home when needed.

Cons

Some departments/teams have a culture of constant chaos, tension and pressure.

The company's new executive team(s) over the past few years have made it very clear that they are not interested in investment or retention of staff level employees. Overall, the morale in my department has improved a bit but remains low.

The company is extremely top-heavy with many executives paid highly to make the important decisions (or, more accurately, to argue with each other over decisions that never get made, or get made only to be reversed within months) and not enough staff to complete work. Executives are out of touch with the actual work going on at any given time.

Other Employee Reviews for Press Ganey

  1. Helpful (1)

    "Lot's of work to come but a bright future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in South Bend, IN
    Current Employee - Anonymous Employee in South Bend, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey full-time (More than a year)

    Pros

    The company has struggled in the past, but it very much seems to be on the rise. The work environment is casual and my co-workers are friendly and intelligent. There was a management change two years ago and its revitalized a spirit of creativity and new ideas.

    Cons

    There has been some major changes in the past two years, there is no doubt it has turned the company around. It has however made a few employees a little uncomfortable and resulted in some jumping ship. This has presented a great opportunities to those who stick around to show some initiative but has increased to over all work load.

    Advice to Management

    Do what you can to put employees at ease and get them them behind these changes. The ship is going in the right direction, it just needs the crew to be excited about the course to really pick up speed.


  2. Helpful (2)

    "Mixed"

    Star Star Star Star Star
    Former Employee - Comment Processor in South Bend, IN
    Former Employee - Comment Processor in South Bend, IN

    I worked at Press Ganey part-time (More than 10 years)

    Pros

    Used to be a great family atmosphere

    Cons

    No longer interested in employee retention or ideas

    Advice to Management

    Listen to those other than just Mgmt.

There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

Work at Press Ganey? Share Your Experiences

Press Ganey
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or