Press Ganey - Good Company Sadly On It's Way Down | Glassdoor
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There are newer employer reviews for Press Ganey

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Helpful (4)

"Good Company Sadly On It's Way Down"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Software Developer in South Bend, IN
Former Employee - Senior Software Developer in South Bend, IN
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Press Ganey full-time (More than 3 years)

Pros

Great people, great product, industry leader

Cons

Since new management has come on board, all that has been done is to begin hiring anyone and everyone that the new CEO has ever worked with followed by those individuals hiring all their friends. The company has burned through massive amounts of capital and work hours and has produced nothing. The company has made multiple acquisitions for which their has been little to no payoff and one in particular that was almost certainly a buddy buddy buyout.

Advice to Management

Stop hiring all your friends and family. Promote from within and halt the massive hiring of VP's and SVP's that is currently spiraling out of control. Define a single direction for the company and pursue it and stop changing direction every few months.

Other Employee Reviews for Press Ganey

  1. Helpful (1)

    "Rewarding, hard work"

    StarStarStarStarStar
    • Culture & Values
    • Senior Management
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Press Ganey as an intern

    Pros

    Everyone is very dedicated to their work and this leads to very accomplished workers who will do all they can to achieve success

    Cons

    It is a very corporate environment and can sometimes be very hectic and chaotic, not very laid back despite people being able to work from home

    Advice to Management

    Emphasize communication between teams and offices -- lots of people are remote workers or are on the road a lot so it makes it that much more important that everyone communicates with each other


  2. Helpful (5)

    "Disappointed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Press Ganey full-time

    Pros

    The mission of the organization is meaningful and there are many great people that work there. People often like the work they do. Their core product is strong. Great clients. Good to average benefits.

    Cons

    The CEO is on a personal power trip and has surrounded himself with buddies who won't disagree with him. Many bad decisions by C-suite and no accountability. Buying companies without successfully integrating. The culture is going downhill. (Many reviews on Glassdoor are fake and written by marketing to improve ratings)

    Advice to Management

    Clean house at the top and focus on employees. A service organization is only as strong as its people. Don't ignore the talent drain - invest in employee development and culture, and you can turn things around.

There are newer employer reviews for Press Ganey
There are newer employer reviews for Press Ganey

See Most Recent

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