ProQuest - Good place to work, despite some chaos at the management level | Glassdoor
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There are newer employer reviews for ProQuest

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Helpful (4)

"Good place to work, despite some chaos at the management level"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Software Test Lead in Seattle, WA
Current Employee - Software Test Lead in Seattle, WA
Approves of CEO

Pros

Great location (Fremont neighborhood), good mix of benefits, and some really great co-workers at the individual contributor level. Serials Solutions (SerSol) is a profitable division of ProQuest, and since not all divisions of ProQuest are profitable, SerSol has a good standing in the overall organization despite not being the largest business unit.

Cons

There has been a great deal of churn in recent years at the top managerial/executive level, and it's a process that is not completely settled yet. The company has historically hired some genuine duds as top-level managers, and this practice created an atmosphere that drove out many of the most talented technical contributors. That situation has settled a bit in the last 12 months, but the jury is still out as to whether or not the latest executive hires can grow beyond the prevailing culture of dealing with problems by hoping they sweep themselves under the carpet.

Advice to Management

Face problems head-on, instead of spending time crafting excuses and assigning blame. There are some genuinely talented individual contributors in the organization, but management's historic inability to remove administrative and procedural obstacles has the consequence of pushing top talent towards the exits.

Other Employee Reviews for ProQuest

  1. Helpful (6)

    "Not inspiring, forgettable."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great location and a lot of talented contributors in the Engineering organization. The space is interesting and can present interesting problems to solve.

    Cons

    No career or personal advancement opportunities for the employees/contributors. Ineffective Director and Executive level leadership throughout the company that prefers hand-wringing over solving problems that are solvable.They're behind the times on compensation, culture and trends resulting in difficulties in retaining and attracting talent.

    Advice to Management

    Don't trivialize or marginalize your contributors, they make your big bonuses possible. When you receive feedback from the front line don't dismiss it, understand it and act on it.


  2. Helpful (3)

    "Not the best, not the worst."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Ann Arbor, MI
    Current Employee - Anonymous Employee in Ann Arbor, MI
    No opinion of CEO

    Pros

    Company has respect for your work/life balance. Adequate time-off is give and management is very understanding towards time-off requests. Benefits are good.

    Cons

    Company's management is very "top-down." If you are new employee, your voice is not really considered, much less, heard. There is very little room for promotion or advancement, nor is the company very interested in helping you further your career. Promotions are given based solely on seniority, performance, capabilities, and dedication is not considered. Upper management is out of reach, regardless of how hard you work it is not recognized. Sometimes a simple "thank you" would be appreciated.

    Advice to Management

    The company could benefit from a more "flat" approach to their leadership. Many of the lower-level employees have ideas on ways make improvements but are not heard.

There are newer employer reviews for ProQuest
There are newer employer reviews for ProQuest

See Most Recent

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