Progressive Insurance - Great company, not much room for advancement beyond manager in Austin | Glassdoor
There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

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"Great company, not much room for advancement beyond manager in Austin"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Call Center Supervisor in Austin, TX
Current Employee - Call Center Supervisor in Austin, TX
Recommends
Positive Outlook
Approves of CEO

I have been working at Progressive Insurance full-time (More than 8 years)

Pros

Very safe environment, open door, good HR, internal promotions.

Cons

HQ is in Cleveland, so there just isn't that much to do in Austin beyond the supervisor/manager level.

Other Employee Reviews for Progressive Insurance

  1. Helpful (5)

    "Overwhelming Workload"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Claims Representative in Austin, TX
    Current Employee - Senior Claims Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    good pay
    job stability
    casual dress code
    onsite gym

    Cons

    very difficult to advance
    unrealistic job expectations
    impossible workload
    There's alot of talk about diversity and inclusion and work environment, but once you start the job all that matters is how quickly you can work with no mistakes. Nonstop, not a moment of downtime ever. Job objectives and goals set forth by upper management (who've never done the job) are unattainable. Performance reviews are about not meeting the job objectives, therefore, no raise.

    Advice to Management

    Do the call center rep job for a few days, no matter what dept you're in. Experience for yourselves the workload and expectations before you talk about work/life balance and improving the work environment.


  2. "A great entry level position with huge room to grow."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Generalist in Des Moines, IA
    Current Employee - Claims Generalist in Des Moines, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    -The opportunity to help people through a very challenging time of their life. Most people are very appreciative of everything you do for them.
    -Competitive Pay
    -Large amount of paid vacation/personal/sick days at an entry level position
    -Gainshare - Profit sharing program
    -Ability to move up in the company

    Cons

    -Hours can be very long. It's a salary position job, so there are going to be some late nights.
    -It can be a very challenging job. You're attempting to help people who could be dealing with a huge loss, whether it be their truck, Harley, or a loved one.

    Advice to Management

    Continue to be very supportive to your employees.


There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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