Progressive Insurance - Get place to work | Glassdoor
There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

Helpful (1)

"Get place to work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Cleveland, OH
Current Employee - Customer Service Representative in Cleveland, OH
Recommends
Positive Outlook
Approves of CEO

I have been working at Progressive Insurance full-time (Less than a year)

Pros

Family atmosphere, casual dress, many amenities offered, clinic on site, safe parking, security all over, great values and culture, lots of training

Cons

State guidlelines have to be used with every call, throughout the call with no room for error to be made. More role playing should have been used in training. I have seen where managers do have their favorites

Advice to Management

Treat everyone the same

Other Employee Reviews for Progressive Insurance

  1. Helpful (1)

    "One of the good companies left in Cleveland"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (More than 5 years)

    Pros

    People, benefits, and the work life balance

    Cons

    Manager, and the group I worked in

    Advice to Management

    Identify the people who are really working hard and reward them not the ones who tell u what u want to hear but you never see results from them.. Get rid of the troublemakers, you have a lot of them.


  2. Helpful (3)

    "Claims Adjuster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Albuquerque, NM
    Current Employee - Claims Adjuster in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than 3 years)

    Pros

    Pay is okay the first two years but tapers off after that. Great Coworkers

    Cons

    Workload is insane. Stay here two years and move on. Great training in a fast paced environment. Stay if you enjoy micromanagement and not being able to make empowered decisions. Raises are 1% -3% annually and the bonus checks at the end of the year don't cover the 50 plus hours you'll work weekly.

    Advice to Management

    Remember the work life balance philosophy. Take care of your employees and they will take care of the customers. We focus so much on numbers that we forget about the customers. Reinventing the wheel every 6 months is challenging. Stick to one business model and learn to trust your employees decision making instead of critquing every move. We are losing great talent to other companies with better work environments.


There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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