Progressive Insurance - Get place to work | Glassdoor
There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

Helpful (1)

"Get place to work"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Cleveland, OH
Current Employee - Customer Service Representative in Cleveland, OH
Recommends
Positive Outlook
Approves of CEO

I have been working at Progressive Insurance full-time (Less than a year)

Pros

Family atmosphere, casual dress, many amenities offered, clinic on site, safe parking, security all over, great values and culture, lots of training

Cons

State guidlelines have to be used with every call, throughout the call with no room for error to be made. More role playing should have been used in training. I have seen where managers do have their favorites

Advice to Management

Treat everyone the same

Other Employee Reviews for Progressive Insurance

  1. Helpful (1)

    "started well--but turned into a nightmare"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Processor in Mayfield Heights, Cuyahoga, OH
    Former Employee - Claims Processor in Mayfield Heights, Cuyahoga, OH
    Negative Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (More than 10 years)

    Pros

    can't think of any right now.

    Cons

    I worked at Progressive 15 years, the last 8 as a claims adjuster. The work load for this job was insane. Employees would find ways to cut corners to avoid losing their jobs. Management was unresponsive and played favorites. I had to leave due to illness which to this day I feel was exacerbated by the terrible stress level I had to deal with there. I hope some of the managers there rot in hell.

    Advice to Management

    Treat all your employees like human beings. Not just the ones that kiss your ass.


  2. Helpful (1)

    "One of the good companies left in Cleveland"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Progressive Insurance full-time (More than 5 years)

    Pros

    People, benefits, and the work life balance

    Cons

    Manager, and the group I worked in

    Advice to Management

    Identify the people who are really working hard and reward them not the ones who tell u what u want to hear but you never see results from them.. Get rid of the troublemakers, you have a lot of them.

There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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