Progressive Insurance - Wonderful place to work! great atmosphere | Glassdoor
There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

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Helpful (1)

"Wonderful place to work! great atmosphere"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Colorado Springs, CO
Former Employee - Customer Service Representative in Colorado Springs, CO
Recommends
Positive Outlook
Approves of CEO

I worked at Progressive Insurance full-time (More than 3 years)

Pros

Great work/life balance, OT always available, large bonuses, friendly coworkers, open door HR policy

Cons

Not much room for advancement, Claims department is highly sought often and space is limited. Also, some higher level jobs seemed to select their candidates- playing favorites was apparent

Advice to Management

Keep up the great work!

Other Employee Reviews for Progressive Insurance

  1. Helpful (2)

    "Excellent Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Service Desk Specialist in Colorado Springs, CO
    Current Employee - IT Service Desk Specialist in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (More than a year)

    Pros

    Progressive is possibly the best company I have ever worked for.

    The workplace is very relaxed. There's not really a dress code unless you're in management. There's usually some sort of event going on to get away from work-stress...farmer's markets, cultural education events, etc...

    The gainshare program is fantastic. Work efficiently and effectively, get a nice bonus at the end of the year.

    Compensation is right at the national average (but is generous for the position). Benefits are very affordable.

    Managers are very understanding of personal issues and are willing to work with you in case of family hardships. Schedules are also fairly flexible, especially if you are still continuing your education.

    The higher ups actually take time to visit even tier 1, listen to calls, and provide feedback. I'm talking about the CEO and his direct reports, not just "upper" management.

    Programs are in place to move up in the company. Mentoring, shadowing, etc...

    Cons

    Tier 1 management is a bit of a revolving door (though, not entirely due to attrition). It can be tough when you have a new manager every year. Due to this, you can get a so-so manager that doesn't really understand the Service Desk job.

    Advice to Management

    Get some stability in tier 1 management. Experienced and motivated managers there can set the company up with really good entry-level talent.


  2. "Very Comfortable and Fast Paced"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Adjuster in Buffalo, NY
    Current Employee - Claims Adjuster in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Progressive Insurance full-time (Less than a year)

    Pros

    Your day will fly by with the amount of work you have to do. Your interaction with customers can be rewarding when you help them out of a very tough situation.

    Cons

    Work volume can be very heavy in the bad weather months and you feel like you are never making progress and do not have enough time to attend every customer

    Advice to Management

    More hands on training during onboarding process.

There are newer employer reviews for Progressive Insurance
There are newer employer reviews for Progressive Insurance

See Most Recent

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