Providence Health & Services - Safe" employment, but at the cost of your professional growth | Glassdoor
There are newer employer reviews for Providence Health & Services
There are newer employer reviews for Providence Health & Services

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Helpful (12)

"Safe" employment, but at the cost of your professional growth"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing/Communications in Portland, OR
Former Employee - Marketing/Communications in Portland, OR
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Providence Health & Services full-time (More than 10 years)

Pros

-Job security (although layoffs and firings becoming more common)

-Rank-and-file staffers generally friendly and competent (although morale is low and continues to sink)

-Admirable Mission on paper (if only today's corporate management cared to live up to it)

-Office spaces in newer Halsey facilities in Portland are pleasant and centrally located by public tranportation

-Benefits package is decent and includes TriMet annual passes, health coverage, 401k and retirement savings account for full-timers (although leadership continues to trim benefits each year)

Cons

Years ago, Providence was an A+ employer ... today, you would not recognize that employer:

-Salary/bonus compensation is pathetically low and out of touch with today's job market. Don't expect a "real" annual raise (max 2%), no matter how strong your performance review; and expect a token $25 Safeway gift certificate (no cash value) for your annual bonus around Christmas

-Executive managment is struggling to find its way in this new era of healthcare: lack of vision, lack of focus, mired in bureaucatic and outdated thinking

-Nepotisism: If you're a relative of a top executive, esteemed physician or wealthy Foundations' donor, regardless of your skills, you'll advance rapidly ... otherwise, good luck

-Career growth is snail's pace. A big part of the problem is Providence's tendancy to look outside for management hires rather than look for or grow loyal, internal talent (the longer you're there, the fewer your chances of being promoted)

-Diversity: For a Mission-driven company that seeks to care for the poor and vulnerable, tragically few people of color and other diverse backgrounds given the size of the organization. To add insult, the company does not recognize MLK Day as a paid holiday. Over the years, the company has steadily marginalized its own diversity department to maintain the homogenous status quo.

-Work/life balance: used to be a "pro," but now individual employees are expected to produce the work formerly done by three employees. Rather than management saying "no" to senseless work requests, the polite culture is to never turn down a request...even if it comes in last minute and requires you to work past midnight

-Training and tools: Providence's internal training tools are outdated and inadequate and will ensure that you fall behind in your craft/skills. Meaningful training (or training that requires any expense and/or travel) is for Director-level and above ranks only (another example of top-down management culture)

- Top-down management: Providence is the epitomy of this outdated organizational culture. Bosses sit in big corner offices while the minions are crammed into cubes. Get used to asking permission, and you will learn to do things "the Providence way," whether it's right, wrong or terribly outdated

Advice to Management

-Executive leadership and top-heavy organizational structure needs to be completely overhauled. Bring in empowered/objective outside consultants and allow the rank-and-file to have a voice in the changes that are made

-Stop placing the burden of responsibility for the company's struggles/failures on the rank-and-file; leaders need to be held accountable first and foremost

-Stop the nepotism and corporate in-breeding

-Take diversity seriously, it's your Mission and it's just good business

-Stop crying poor when compensating and laying off rank-and-file, while frivolously and lavishly spending on pet-projects, e.g., fancy buildings, under-used and expensive clinical techologies, private club memberships for execs...etc. Pay your people what they are truly worth, instead of keeping them living month-to-month and dependent on the company

-Invest in tools and training to allow your workforce to be the best it can be and to increase productivity...instead of fretting about employees being lured away by better employers. Empower staff at all levels to use their education and training to make decisions, innovate and grow.

-Leaders need to grow a backbone to challenge each other's excessive, last minute or ill-conceived pet-project requests rather than appeasing each other and pushing the issues down the ranks

Other Employee Reviews for Providence Health & Services

  1. Helpful (1)

    "They don't care about the patients, low pay, long hours- and they will alter your time card"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN ICU in Torrance, CA
    Former Employee - RN ICU in Torrance, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Providence Health & Services full-time (More than 3 years)

    Pros

    Good CE opportunities and PTO

    Cons

    Rude co-workers, triple charting, lazy support staff


  2. Helpful (2)

    "Great mission, excellent professional people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Leader in Renton, WA
    Former Employee - Human Resources Leader in Renton, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Providence Health & Services full-time (More than 5 years)

    Pros

    An organization that truly values people and wants to make a positive difference in the world.

    Cons

    People work so hard - sometimes too hard - and might burn out.

    Advice to Management

    Check in with people and be willing to hear if they are overwhelmed and worn out. Take some things off their plates even if they're willing to work more and harder for all the right reasons. People just can't go forever working so hard.

There are newer employer reviews for Providence Health & Services
There are newer employer reviews for Providence Health & Services

See Most Recent

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