Provo Canyon School - Difference between higher-level and lower-level management | Glassdoor
There are newer employer reviews for Provo Canyon School
There are newer employer reviews for Provo Canyon School

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"Difference between higher-level and lower-level management"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook

I have been working at Provo Canyon School part-time

Pros

- The lower-level management takes care of their people - adequate training, support, etc.
- Working with therapists and the kids to help them make positive life changes can be very rewarding

Cons

- Upper-level management cuts on hours and staff without regard to the quality of their product - the care of the patients that they admit.
- Patients can be very aggressive and manipulative - you need to stay on top of both your emotions and the situations you are in charge of.

Advice to Management

Even if you lose a little money, keep up the number of staff. Going under profit by a little bit while still insuring a high-quality product (enough staff to help the patients stay under control and make positive lifestyle changes) is much better than saving a little profit and causing conditions in the school to be chaos.

Other Employee Reviews for Provo Canyon School

  1. "A decent place to work, but not my ideal long-term position"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    In my position, I had a very flexible schedule. But overall, the biggest pro would have to be the opportunity for rewarding experiences working with youth.

    Cons

    The youth can be very belligerent, rude, and even aggressive. You have to be able to not take things personally, because you will at some point be personally (usually just verbally) attacked.
    I felt like there was animosity between different departments at times. Rather than working as a cohesive team of service providers, the various departments (and employees within those departments) seemed to butt heads a lot and were not willing to share resources.

    Advice to Management

    Ask for and respect the feedback you receive from employees. They are the ones dealing with the students and the program structure on a daily basis and could give very useful and constructive feedback about how to better serve the students.


  2. "I've really enjoyed working at Provo Canyon School as a Student Life Mentor."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Life Counselor in Orem, UT
    Current Employee - Student Life Counselor in Orem, UT
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Provo Canyon School part-time (More than a year)

    Pros

    Decent pay, great benefits, often a very chill job, and very rewarding. Staff are awesome which makes the job much better.

    Cons

    Occasionally, crap hits the fan and the students get a little wild. Not the best relations between staff and CEO or the higher ups.

    Advice to Management

    Pay more/ treat employees better

There are newer employer reviews for Provo Canyon School
There are newer employer reviews for Provo Canyon School

See Most Recent

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