Prudential - Prudential Call Center and Quality Assurance | Glassdoor
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There are newer employer reviews for Prudential

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"Prudential Call Center and Quality Assurance"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Director of Quality Assurance in Dresher, PA
Former Employee - Director of Quality Assurance in Dresher, PA
Recommends
Neutral Outlook
Approves of CEO

I worked at Prudential full-time (More than a year)

Pros

Training and benefits and ability to be yourself and think outside the box.

Cons

Need to be skilled at corporate politics.

Other Employee Reviews for Prudential

  1. Helpful (1)

    "Location is both a blessing and a curse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategy in Newark, NY
    Current Employee - Strategy in Newark, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Prudential full-time (More than a year)

    Pros

    Strong commitment to social causes, both in and out of the company; great benefits relative to other large companies; decent pay for flexible hours; access to very senior leaders can be possible if you are in the right role and show capability.

    Cons

    Newark is not that pleasant; very political organization - your bonus and advancement can depend on whose butt you kiss; they are a dinosaur when it comes to technology; low performers can hide and stick around because people committee everything to death.

    Advice to Management

    Not everyone can be a manager of people - please recognize that a poor manager can cause terrible shockwaves and demotivate even the most talented employees. If you really want to be known for talent, allow your feedback process to weed out bad managers (360 degree feedback would help). That doesn't mean they are bad workers, just should not be supervising people.


  2. Helpful (1)

    "Prudential has been a good place to work - however, I think they need to up the pay scale to meet the marketplace."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Management in Fort Washington, PA
    Current Employee - Process Management in Fort Washington, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Prudential full-time (More than 8 years)

    Pros

    Work/Life balance is excellent, benefits are also good, and the networking organizations within the company are worth the time and effort, management training is good - however, I think there can be more training for associates transitioning into new roles.

    Cons

    Pay is too low for middle management and project management positions, and the company is so very big, its easy to lose sight of the big picture.

    Advice to Management

    None - if I could be doing a better job than they are - I would do it!

There are newer employer reviews for Prudential
There are newer employer reviews for Prudential

See Most Recent

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