Public Storage - Not a family orientated job. | Glassdoor
There are newer employer reviews for Public Storage
There are newer employer reviews for Public Storage

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Helpful (2)

"Not a family orientated job."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Chicago, IL
Current Employee - Anonymous Employee in Chicago, IL
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Public Storage full-time (Less than a year)

Pros

Hours the stores are open.

Cons

Some of the DM's alone will bring this company down. They have no experience working for the company and yet they are hired. More then half the time they do not know What they are to do or How to do it and push it off on those who do know. Micro management is the only way this gets done in our district. And good luck trying to file that complaint about them or anyone for that matter cause they never do anything about it anyways. The pay for this job is WAY under What it should be, and vacation time is never going to happen, between black out dates and having to have it manitary that you are here the last day of the month and the 1st day! Weekends, going to work those also cause you have to have time in your "pto" to get those days. So, if you have no life, no kids and like working for Nothing, and have upper management treat you poorly this is job for you! Oh and good luck getting any type of bonus...

Advice to Management

Spend the day with the real people the run the company. The PM'S.

Other Employee Reviews for Public Storage

  1. Helpful (2)

    "Easy work, steady hours, below average compensation, and no loyalty to employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Resident Property/Manager in Taylor, MI
    Former Employee - Resident Property/Manager in Taylor, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Public Storage full-time (More than 3 years)

    Pros

    You work steady hours and I found it enjoyable to have both office and outdoor work.

    Cons

    Low wages, dead-end job. Generally speaking, I have noticed that in the storage industry you need to bounce around between companies in order to acquire new titles. Otherwise, I did not notice any in-house promotions. The property manager and relief manager positions are generally the same minus some direct responsibility by the latter.

    Advice to Management

    Pay high wages to hold onto talent.


  2. Helpful (4)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Gilbert, AZ
    Former Employee - Customer Service Representative in Gilbert, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Public Storage full-time (Less than a year)

    Pros

    Very laid back company, no real customer service/people skills required- rudeness and giving customers the run around is the norm and quite expected.
    Bagel Fridays
    Free coffee
    Casual dress
    Not many rules - cell phones are fine on the floor

    Cons

    Hours are cut drastically, with mandantory time off to the extreme - I was hired for fulltime and would work an average of 18 hours per week. always potentially losing benefits, If ethics are important to you - this isn't the place for you, Also if you are looking to truly provide customer care, you won't have that opportunity at this company. It's hard to give a customer the impression that you care or build any kind of company cofidence/rapport while advising them of a $20 phone pay convenience fee (just one example).
    I saw no advancement opportunity, at all.
    Poor queue volume control - either way too busy or no calls for up to 35 minutes - no middle ground

    Advice to Management

    Be more upfront about what you are truly offering potential employees.
    A lot more emphasis on ethics and doing the right thing.

There are newer employer reviews for Public Storage
There are newer employer reviews for Public Storage

See Most Recent

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