- Bullying culture, where employees are publicly ridiculed, criticised and belittled. Querying this culture led to further bullying and/or, "you need to toughen up"
- People were frequently fired in public.
- We were consistently told we were lazy or not working hard enough, when we were working hard.
- When we interviewed and trained, we were told that the sales process was consultative - that we would be given time to match the right apprentice with the right employer (and that this was more important for long-term sustainability and return business: obviously...): the reality, however, was my manager frequently making statements such as, "just make them take anyone, I need my commission" and "he's just 18 he doesn't know what employer is right for him: make him take the job so we meet target" -- this is an awful attitude, and one which has the potential to damage the futures of young people looking for apprenticeship roles.
- We were repeatedly lied to about how our commission payments worked, and the goalposts were constantly moved to ensure that we were repeatedly denied previously-promised money.
- No sick pay