Qualtrics USED to be Great - Account Manager Qualtrics Employee Review

2.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

This review is tough to write. If you asked me over 2 years ago I would have written a 5 star review. Majority of people that work at Qualtrics are incredible. I met some of the greatest people at my time at Qualtrics. I also had a fantastic experience with my managers, incredibly supportive and overall I loved the work that I was doing. The money was also good if you work hard and hit your numbers.

Cons

It is funny because Qualtrics is an experience management company and claims to be so transparent, however they DO NOT practice what they preach. The C-Suite and upper management does not care about the people that work under them. As long as they are putting more money in their pockets they do not care that they are eliminating hundreds of jobs. 2 huge layoffs in one year with more to come. Zig reads off a script to tell hundreds of people that they don't have a job anymore. They do not listen to their employees. You can be a top performer and still not have job security. If you have an LDS manager and you are not LDS, your LDS teammates will get favored (this happens frequently). Being acquired by PE only benefitted upper management and everyone knows it. Don't work here if you value job security.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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