Quest Diagnostics - Fast paced high stress, but good experience | Glassdoor
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There are newer employer reviews for Quest Diagnostics

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Helpful (1)

"Fast paced high stress, but good experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative I in Tampa, FL
Former Employee - Customer Service Representative I in Tampa, FL
Recommends

I worked at Quest Diagnostics full-time (Less than a year)

Pros

good pay
lots of bonuses and incentives
good training
nice employees and managers
comfortable setting

Cons

set hours
low amount of days off before termination
lots of stress, getting yelled at by customers constantly
take over 100 calls daily

Other Employee Reviews for Quest Diagnostics

  1. "A boring job that barely pays the bills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laboratory Technician in San Juan Capistrano, CA
    Current Employee - Laboratory Technician in San Juan Capistrano, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Quest Diagnostics full-time (More than a year)

    Pros

    Able to listen to mp3 devices while at work. Have a chance to meet interesting people at work.

    Cons

    Unless you have a minimum of Bachelor's Degree in Biology, Chemistry, or Biochemistry, this is NOT the job you want to work for an extended period of time because you will get slightly above minimum wage with very slight raise per year, and with little to chance of promotion.

    Advice to Management

    Give all junior level employees a raise to at least $15/hour. Spent more budgets on employee's benefits and less on trivialities such as cleaning the stone tiles or making products like hats and balloons and give them out as Christmas presents. Hire better people for upper management such as Human Resources; the employees need someone who can really listen to and understand what employees need (especially junior level employees) instead of another random burreaucrat who only does what he/she or what the executives want.


  2. "Wasn't impressed with the Pittsburgh site"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre Analytical Assistant I in Pittsburgh, PA
    Current Employee - Pre Analytical Assistant I in Pittsburgh, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Quest Diagnostics full-time (More than a year)

    Pros

    you get to help with testing.

    Cons

    They have favorites and are very judgmental!

    Advice to Management

    Stop trying to stereo type every employee,we are all individuals. Also, they have a huge bickering problem amongst employees and management. Really there was just no structure. As a army vet, it was one of the worst places I've ever worked. Primarily because of the employees.

There are newer employer reviews for Quest Diagnostics
There are newer employer reviews for Quest Diagnostics

See Most Recent

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