Quicken Loans - Sweat Shop | Glassdoor
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There are newer employer reviews for Quicken Loans

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Helpful (6)

"Sweat Shop"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Full Underwriter in Detroit, MI
Former Employee - Full Underwriter in Detroit, MI
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Quicken Loans full-time (More than a year)

Pros

Really cool desks. At the push of a button you can set it up so you sit in your chair working or a different button raise it so you can stand and work. Also, there is a minimum of 2 monitors at all desks, at times I even had 3.

Cons

Crazy hours. You are required to work at least 50 hours a week before you leave Friday. Then you have to work 2 Saturdays a month. Realistically I was averaging almost 60 hours a week. This work load is not seasonal, it is year round. If it is a week with a holiday, you still need to get 40 hours in. The overtime pay is a joke. I was there a year and I still don't understand it. It is less than minimum wage. You have to work downtown Detroit. I know that some of our employees have been assaulted walking to and from their cars, BTW the average walking time to get from your designated parking garage and your office building is 5 - 15 minutes.

Advice to Management

When you have "Team Members" that are struggling with something you need to sit down with them and take time to make sure that the source of the problem is resolved.

Other Employee Reviews for Quicken Loans

  1. Helpful (8)

    "My time with my loved ones are worth more to me than money."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Banker in Detroit, MI
    Former Employee - Mortgage Banker in Detroit, MI
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Quicken Loans full-time (Less than a year)

    Pros

    Met some cool people, the decor of the buildings were interesting, lots of materials to study for licensing exams, had a classroom feel for the begining of banking to teach about mortgages/loans which was nice instead of dropping you in a pool and telling you to swim.
    A friend wanted to work there in a non-banking position, I told her my experiences but I also told her to try it out, it may be for her.
    Through the company's referral program while I was there, another friend got into the banking poisition and she is still there and seems to love it.

    Cons

    This company and their family of companies was total big-brother, mostly fake people (I emphasize on some), and a nightmare!
    I really wish I didn't do the banking! I have a feeling if I waited and was offered an "hourly" position--not a crazy commission circumstances--it would have been better.
    We moved into 3 different buildings 3 times in the 6 months I was there. Basically don't get "too" comfortable at your desk.
    If you are not a lap dog to your directors they insult and belittle you.
    "Relationships" were formed as friends up until I left they were dissolved, therefore answers that a lot of people were fake.
    They had a wonderful benefits package but how dare you make an appintment to get your teeth cleaned or go to the doctor! I luckily decided to leave before the month was up so I had a few weeks to finally go to appointments and use my health and dental insurance!
    When others quit before me it was usually done in secret because if you decide to quit while at work they escort you out like you are some deviant! When it was time for me to leave I did it as if I was leaving for the day with my things, not making it obvious then just emailing my director the next day saying it wasn't for me.
    They claim they want you to discover yourself as a person but what I found was some sort of streamlined way to turn people into work zombies. I was "different" and I think they saw that so that could have been why it felt hellish there for me most of the time.

    Advice to Management

    Change is inevitable. It is sad that a lot of the people "drinking the kool aide" at this company are in love with money. I thought it was strange during orientation that they had mentioned that people "find their husband or wife here." I soon after realized because you are set up to live to only work. I looked on Glassdoor before my interview and saw the handfuls of warnings about working here. When you read mine, I hope this helps you in your decision!


  2. Helpful (1)

    "A true learning experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Anonymous Intern in Detroit, MI
    Former Intern - Anonymous Intern in Detroit, MI
    Approves of CEO

    I worked at Quicken Loans as an intern (Less than a year)

    Pros

    Quicken Loans is truly an innovative environment, with a vibrant culture and silly/vivacious people.

    Cons

    However, Quicken Loans also has a dark-side attached to it as well. I was an employee at this company and like in most cases everything (as usual) started off perfect. I was apart of a great company, a great environment with great people. I thought that I had a great team that respected each other and one that was ready to face any and every challenge possible. But as time progressed that perfect picture began to show it's imperfections. I was apart of the marketing division which consist of Internet Marketing, Product Development and Social. At one point in time, I was apart of the Mobile App Development portion. This team consisted of software developers, BA's and Project Managers focused on iOS & Android development. I did it all from inputting tasks into Qbert to Q&A testing on mobile devices. One day, I was called into the office with the Dir. of Marketing and some broad from the HR department. The purpose of this meeting was to assess if whether or not I was ''a good fit'' for the team. Apparently, some clown had been spreading false rumors about me amongst the team. Claiming that I wasn't engaged in my work, and pretty much just wasting time. This claim was far from the truth and seeing as though my team leader relied on He say/She say gossip to monitor my performance ( he was located in california) I felt as though the whole ISM culture was nothing more of a brain washing form of smug/mask wearing individuals. Fast forward, my team leader gave me a week to prove myself (my recommendation) that I was ''worthy'' to be apart of the team. I did do it, worked on projects one in particular an incredibly difficult one regarding the mining of data. I accomplished this task (OVER AND ABOVE) and ultimately was let go from the company due to the same reasons as before (GOSSIP & SPYING). Apparently somebody on my team wasn't too fond of my stature and they felt as though they had to do something about it. I'm not bitter about it, I just see Quicken's true colors because beyond all of the orange, blue, green walls...there's a lot of fickleness thriving in that environment.

    NOTE: This is just a summary of my experience, some details were left out for summarizing purposes.

    Advice to Management

    Your interns are more than just sweat shop workers tasks with mundane projects from direct hires who don't feel like doing their work. Teach Interns more about internal processes this is deeper than the ISM's but it's about structure.


There are newer employer reviews for Quicken Loans
There are newer employer reviews for Quicken Loans

See Most Recent

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