QuintilesIMS - Client Service Analyst | Glassdoor
There are newer employer reviews for QuintilesIMS
There are newer employer reviews for QuintilesIMS

See Most Recent

Helpful (1)

"Client Service Analyst"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend

I worked at QuintilesIMS full-time (More than 5 years)

Pros

Decent Medical Benefits, On site Fitness Center,

Cons

No room to be creative or think outside the box, limited opportunities for advancement.

Advice to Management

Try not to be so obvious with favoritism

Other Employee Reviews for QuintilesIMS

  1. Helpful (1)

    "The overall experience has been good. There are the same challenges that one would find at any company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Raleigh, NC
    Current Employee - Anonymous Employee in Raleigh, NC
    Positive Outlook
    Approves of CEO

    I have been working at QuintilesIMS full-time (More than 3 years)

    Pros

    The employees care about doing a good job

    Cons

    Middle management can be less experienced or less knowledgeable than the staff they are supposed to manage

    Advice to Management

    Reward experience gained inside and outside of the comapny. Value knowledge and experience over personal relationships


  2. Helpful (3)

    "Good experience or for transition, long term prospects vary widely..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Position In IT Operations in Durham, NC
    Former Employee - Senior Position In IT Operations in Durham, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at QuintilesIMS full-time (More than 5 years)

    Pros

    No shortage of exciting work. Get to work with some motivated people. IT is well removed from the clinical setting, but still feel like making a difference. Mature set of processes and standards. Onboarding for general HR is very polished with lots of custom online courses. I have never been at a company that actively supports folks changing roles if they would be happier/more effective. I know many folks that have taken advantage of this and found a better fit for them once they were in the company for 6+ months.

    Cons

    As others have mentioned, cliques. Work life balance depends on how much your manager can manage expectations. Some groups were awesome, some really get dumped on over and over. Silos in IT allow some folks/departments to have an excuse for doing poor job responding to internal customers. IT Training budget evaporates some years. Never knew anyone to get help attending an industry conference no matter how valuable. Travel budget nonexistent for IT groups. Requirements Analysis often skipped in favor of a get-it-out-the-door mentality. Turnover is a big issue lately along with the associated brain drain. Documentation required for IT tasks can be daunting although I understand why the customer may want it.

    Advice to Management

    Give employees some insight behind the 'no' answers. Transparency for budgeting, review of why budgets weren't followed. Give employees insight into future direction. Train your people, support them attending industry conferences, no company is an island!

There are newer employer reviews for QuintilesIMS
There are newer employer reviews for QuintilesIMS

See Most Recent

Work at QuintilesIMS? Share Your Experiences

QuintilesIMS
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or