R.H. Donnelley - Company going thru so many changes/unexpected layoffs | Glassdoor
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There are newer employer reviews for R.H. Donnelley

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"Company going thru so many changes/unexpected layoffs"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Collections in Overland Park, KS
Current Employee - Collections in Overland Park, KS
No opinion of CEO

Pros

The hourly pay is good. Don't feel micro-managed. Able to take off with no questions asked should something come up unexpectedly, such as car repairs, child's illness or some other emergency.

Cons

Bonus based on number of dollars collected, however the distribution of accounts are system generated. Some are at an advantage because the balances that are being collected on are higher so they stand a better chance of collecting a monthly bonus.

Advice to Management

This is very rare. Usually dead end.

Other Employee Reviews for R.H. Donnelley

  1. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Disapproves of CEO

    Pros

    This company offers great earning potential. You can earn over $100k with some hard work. Lots of recognition if you are a top performer. Nice incentives and bonus opportunities. Great company trips.

    Cons

    No respect for employees. You are truely judged by your numbers alone. The company is insensitive to the economy or any other factors that are out of your control. Sales reps are held accountable for customers who are delinquent due to financial hardships. Management expects you to collect money from customer by any means necessary. The atmosphere is very tense and you always feel insecure as if you could lose your job at any time. Even senior reps have no security and always feel on edge. Finally, there is a lot of nepotism.

    Advice to Management

    Treat your employees with sincerety and concern. Not like a machine where you are only interested in what they can produce. I believe reps will work harder if they know management is "in the trenches" with them .


  2. "Glorified Data Entry Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Editorial Coordinator in Lone Tree, CO
    Former Employee - Digital Editorial Coordinator in Lone Tree, CO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    A job is better than no job in a down economy. Its indoors, and they don't physically beat employees. Pay is so-so.

    Cons

    Bad management. The company is a dinosaur, and unwilling to look to the future, is on its way out of business.

    Advice to Management

    Stop spending billions on antiquated Yellow Pages Products. Your search product is a joke. Nobody buys that its a better alternative to google for local search. Know why...? because we all use google and experience tells us this is not the case!

There are newer employer reviews for R.H. Donnelley
There are newer employer reviews for R.H. Donnelley

See Most Recent

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