R.R. Donnelley - Customer Service Leader | Glassdoor
There are newer employer reviews for R.R. Donnelley
There are newer employer reviews for R.R. Donnelley

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"Customer Service Leader"

StarStarStarStarStar
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

Pros

The people and working in the financial industry. Dynamic opportunity to deliver customized solutions. Fast paced.

Cons

Many forces and factors are working against RRD. Tough to manage all of it and deliver top line growth. If anyone can, RRD can.

Other Employee Reviews for R.R. Donnelley

  1. "Good place to work but slipping fast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manufacturing Supervisor in Danville, KY
    Current Employee - Manufacturing Supervisor in Danville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at R.R. Donnelley full-time (More than 10 years)

    Pros

    Relaxed Environment
    Good pay (for me anyway)
    Profit sharing

    Cons

    Dieing Industry - Print is going out
    No Matching 401k since 1/1/2013
    No pension
    Benefits are costly
    Not enough resources to be efficient

    Advice to Management

    Focus on Waste, Speed, Delay and Housekeeping. If you focus on anything else, your wasting time, money and resources. If you focus on the bottom line, waste speed and delay suffer which makes the bottom line worse. The bottom line is a product of Waste Speed and Delay. Housekeeping is the biggest impact on safety. Good housekeeping drives good safety results. ping


  2. Helpful (2)

    "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Not much to say here,

    Cons

    Poor Health benefits and below average salary compared to Industry standards.

There are newer employer reviews for R.R. Donnelley
There are newer employer reviews for R.R. Donnelley

See Most Recent

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