RAINN - Hotline Management does not care about you. | Glassdoor
  1. Helpful (11)

    "Hotline Management does not care about you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staffer in Washington, DC
    Doesn't Recommend
    Negative Outlook

    I worked at RAINN part-time for less than a year

    Pros

    Flexible schedule. Helping others. That's about it.

    Cons

    Management is straight crap. They have no real management experience. They expect a high turnover rate, which there is, so they treat employees as disposable/replaceable. If you work overnight just know you will be forgotten and not cared for. Management tells you they care about you but they never show it. Management shows A LOT of favoritism. They increase your workload the longer you work there and do not give... you any sort of compensation for it. Expect to be ignored by administrative staff. They make sweeping structural changes in secret and expect staff to adjust in a moments notice.

    Show More

    Advice to Management

    This is a high stress level job. Show how you say you care about employees through action. Stop with the favoritism. Offer some sort of compensation for good work; it doesn't have to be a raise.

    RAINN2016-12-17

Other Employee Reviews

  1. "Great people & fulfilling work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - SHL Helpline Staffer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RAINN part-time for more than a year

    Pros

    Staff is hardworking, passionate, and fun. I looked forward to going into the office to be around colleagues. Family-like environment. Loved leadership's attention to self-care and the risk of secondary trauma- provided lots of supportive resources and protocol to manage the nature of the work.

    Cons

    This type of work can cause burnout if you're not diligent about self-care and work/life balance.

    RAINN2019-08-01
  2. "DoD Safe Helpline Staffer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DoD Safe Helpline Staffer 
    Recommends

    I have been working at RAINN part-time for less than a year

    Pros

    Great place to work. Teaches you team-work and empathy.

    Cons

    Management that is above the managers you work with every day. Some of the rules are inconsistent and not taught to you.

    RAINN2019-07-08

Discover more reviews about RAINN.