RAINN - Great people & fulfilling work | Glassdoor
  1. "Great people & fulfilling work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Former Employee - SHL Helpline Staffer 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at RAINN part-time for more than a year

    Pros

    Staff is hardworking, passionate, and fun. I looked forward to going into the office to be around colleagues. Family-like environment. Loved leadership's attention to self-care and the risk of secondary trauma- provided lots of supportive resources and protocol to manage the nature of the work.

    Cons

    This type of work can cause burnout if you're not diligent about self-care and work/life balance.

    RAINN2019-08-01

Other Employee Reviews

  1. "DoD Safe Helpline Staffer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - DoD Safe Helpline Staffer 
    Recommends

    I have been working at RAINN part-time for less than a year

    Pros

    Great place to work. Teaches you team-work and empathy.

    Cons

    Management that is above the managers you work with every day. Some of the rules are inconsistent and not taught to you.

    RAINN2019-07-08
  2. Helpful (6)

    "It could be great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotline Support Specialist in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RAINN full-time for more than a year

    Pros

    - amazing, compassionate co-workers who are committed to supporting survivors and improving support for survivors - the work can be overwhelming but extremely rewarding

    Cons

    -the work can be traumatizing itself and self-care is not structured into the work day at all -the benefits are not great, the pay is not great and they do not offer any supplementary/additional income for your mental health that, for sure, is going to be affected. I've seen other hotlines offer mental health stipends, frequent work from home days, etc. -little room for growth

    Advice to Management

    The hotline support specialists are talking to survivors, one-on-one, sometimes for hours at a time, every day talking to people all over the world in the widest range of situations and these experiences make the support specialists so incredibly knowledgeable but management does not take their ideas for RAINN's growth seriously and neither does anyone on the administrative side. MANAGEMENT SHOULD KNOW, the hotline... specialists are a valuable resource and you're not listening to them and you're losing. Also this work is draining and exhausting so take care of them, with money and respect.

    Show More
    RAINN2019-05-02

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