RBC - customer service representative | Glassdoor
There are newer employer reviews for RBC
There are newer employer reviews for RBC

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"customer service representative"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Contractor - Customer Service Representative in Mississauga, ON (Canada)
Former Contractor - Customer Service Representative in Mississauga, ON (Canada)
Recommends
Neutral Outlook
Approves of CEO

I worked at RBC as a contractor (Less than a year)

Pros

Fast paced environment. Customer facing. Dynamic.

Cons

Impersonal. Profit before people.Management was at times overbearing.

Advice to Management

I was on a disability contract. It would have been more welcoming if the managers had taken a little time to understand the nature and challenges of my disability prior to starting the job.

Other Employee Reviews for RBC

  1. "They recognize your good work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager Business & Personal
    Current Employee - Senior Account Manager Business & Personal
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at RBC full-time (More than a year)

    Pros

    Great management, and lots of tools available to help you grow within the organization

    Cons

    It can be hard to move to a new location. You will have to wait for open vacancies


  2. "Excellent learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Internal Auditor in Toronto, ON (Canada)
    Former Intern - Internal Auditor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at RBC as an intern (Less than a year)

    Pros

    RBC cares and puts effort in nurturing its staff. They really want to see you grow in your professional field.

    Cons

    A better constructed kitchen and cafe for employees might increase the working efficiency. The lack of microwaves in the office created a long line up during the lunch time.

There are newer employer reviews for RBC
There are newer employer reviews for RBC

See Most Recent

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