RBS Citizens - Regional Management is terrible. | Glassdoor
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There are newer employer reviews for RBS Citizens

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"Regional Management is terrible."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Banker in Wilkes-Barre, PA
Former Employee - Banker in Wilkes-Barre, PA
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at RBS Citizens full-time (More than a year)

Pros

Work experience, learned to do grunt work like a slave, learned to work short staffed and be put down for not being able to be 3 people at one time

Cons

Applicants hired into median level positions (non-entry level) are hired outside instead of promoted from with in - also the applicants hired have zero experience in the banking industry they are hired simply because they are "drinking buddies" with regional management or have some family relation- resulting in multiple employees in the same region being related to each other - all not know how to do their job

Advice to Management

Get new management

Other Employee Reviews for RBS Citizens

  1. "Fairly Good Company...need to pay the frontline better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Teller in New London, CT
    Former Employee - Senior Teller in New London, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at RBS Citizens full-time (More than 3 years)

    Pros

    Good work schedule, hours are good for a work life balance. Compliance and good policies in place that minimize loss. upper management has a pretty good time making sure new ploicies and procedures are handed down quickly.

    Cons

    They do not pay tellers enough for all the rules and regulations that need to be followed simply to remain in compliance. Tellers have very little latitude to go above and beyong to help the customer. Had to give, a "my hands are tied" response to many issues that could be solved at branch levels


  2. "Citizens Bank"

    StarStarStarStarStar
    Former Employee - Branch Manager in Cranston, RI
    Former Employee - Branch Manager in Cranston, RI

    I worked at RBS Citizens full-time (More than 5 years)

    Pros

    Great Associates. Friendly work environment. Tried to be innovative, however efforts went by the wayside due to rumors of bank being sold

    Cons

    RBS slowed growth with rumors of selling off banking centers and markets. This bad publicity was difficult to overcome in the branches

    Advice to Management

    Continue communicating with associates on the front line and offer them help in overcoming this obstacle.

There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

See Most Recent

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