RBS Citizens - RBS Citizens | Glassdoor
There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

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Helpful (1)

"RBS Citizens"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Systems Analyst, IV Assistant Vice President in Cranston, RI
Current Employee - Business Systems Analyst, IV Assistant Vice President in Cranston, RI
Recommends
Negative Outlook
Disapproves of CEO

I have been working at RBS Citizens full-time (More than 5 years)

Pros

- Live close by
- Wonderful people
- Wonderful atmosphere
- Good diversity (maybe not as good as other major banks), specially in this center
-Can work from home (a recent thing)
- No Strict Corporate Dress culture, No Mandatory suit and tie, just normal attire

Cons

- Salaries are low range
- See a lot of "promotion by incompetence"
- Too much politics
- To even think about optimizing simple process, you have to show funding
- The IT is for large processes, there is nothing for medium and small
- Too many silos
- It is normal to be developing a process and not even know someone has already done it in another department
- No central center to see what each department does
- Only knowledge retained is from prior work with other departments
- No one cares about Tribal Knowledge or even tries to capture before letting go of someone
- Upper management is trying to keep their job, they don't want to rock the boat
- A great process improvement could sit there for years, no one would care , s[specially the upper management
- The only way you move up or get a better pay is by getting another position internally, that's it.
- You will be spending a lot time on HR website looking for a job, prepping up your resume, browsing Indeed

Advice to Management

- Listen to your people
- Take a lot of notes
- Listen to them before they stop caring and leave for another job
- Find out what every department does, a process
- Put a central

Other Employee Reviews for RBS Citizens

  1. "A Good Thing Gone Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at RBS Citizens (More than 10 years)

    Pros

    Good Benefits (even cutting out certain benefits they still have decent benefits)
    Flexible about working from home

    Cons

    Compensation - too worried about IPO and hitting targeted bottom line
    Work-life-balance - depends on department. Some people leave on time but others in the back office are there late
    Senior Management - IPO is number one priority - does not want to spend money to improve

    Advice to Management

    While hitting the numbers is important it's also important to appreciate the employees who work hard to meet those numbers. Increasing workload, decreasing manpower and cutting out raises, promotions is not the way to show your employees you appreciate their hard work.


  2. Helpful (1)

    "It was awful to work at RBS Citizens."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Programmer in Cranston, RI
    Former Employee - Applications Programmer in Cranston, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RBS Citizens full-time (More than a year)

    Pros

    Work from home 2 days/week
    The people in my group were nice, including my boss.
    It might be a plus for your future career.

    Cons

    Hundreds of people work in a crowded ball room, including developers.
    Too many nights work overtime. No pay!
    No bonus below manager level

    Advice to Management

    Consider more about employees' working condition, less budget cut.

There are newer employer reviews for RBS Citizens
There are newer employer reviews for RBS Citizens

See Most Recent

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