REI - Seems to get worse over time | Glassdoor
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There are newer employer reviews for REI

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Helpful (4)

"Seems to get worse over time"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Tualatin, OR
Current Employee - Sales Associate in Tualatin, OR
Doesn't Recommend
No opinion of CEO

Pros

Great ProDeals and most of the store staff are fun to work with. The benefits are good if you work enough hours to be eligible for them.

Cons

Most employees get just enough hours that we fall short of getting holiday pay, vacation and premium plan healthcare. I do not know what management is like in other stores but management in this store is pretty ruthless unless you are an employee who sucks up to them.
Morale here is pretty bad except for the new hires. It takes a while for the new people to see the gap between management Rah-Rah and what really goes on.

Advice to Management

REI is becoming less and less of what it holds itself up to be. It feels more like Target or Kmart than the REI of old. I know that you are isolated up in Kent but does this concern you enough to enforce some needed cultural sifts? Or are you content to let the cash roll in at any cost to store morale?

Other Employee Reviews for REI

  1. "great work environment - especially for retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Bloomington, MN
    Former Employee - Sales Specialist in Bloomington, MN
    Recommends
    Approves of CEO

    Pros

    High level of respect within staff and management, comprehensive training and support, friendly atmosphere.

    Cons

    It is retail after all, so no one will be getting rich at this.

    Advice to Management

    This was the best retail environment of a few that I had worked from high school age on. Everyone from top management down seems genuinely passionate about the outdoors, and I have made several lifelong friends that started as coworker relationships. Longevity of employment is the norm rather than the exception, and the 'corporate culture' is very healthy and employee-friendly. Keep up the good work; I'm glad for the years with you!


  2. "A great place to work, if you can keep from spending all you money there!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Atlanta, GA
    Former Employee - Sales Specialist in Atlanta, GA
    Recommends
    Approves of CEO

    Pros

    Benefits for part-time employees, as well as for full-time employees, employee discount program, flexibility of schedule, encouragement to participate in outdoor activities and service projects, product training, sales and service training

    Cons

    Corporate controlled retail environment, retail hours, lack of full-time opportunities available, sometimes a number-driven environment, performance review partly based on membership sales, high pressure emphasis on selling memberships, lack of employees when store is busy

    Advice to Management

    Figure out a way to staff the store so that there are enough employees to cover busy periods; this means you will have times when the store is not busy and staff will be in-excess of what may be needed at the time, but it ensures you won't have dissatisfied customers during the busy periods; also, this means you will have to increase the payroll budget


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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