REI - Great company! | Glassdoor
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There are newer employer reviews for REI

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Helpful (2)

"Great company!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Specialist in Denver, CO
Current Employee - Customer Service Specialist in Denver, CO
Recommends
Positive Outlook
No opinion of CEO

I have been working at REI part-time (More than 5 years)

Pros

They care about their staff and retention. Awesome deals on gear! they offer insurance for part time employees.

Cons

Hard to advance within the company based on education and experience, they seem to only promote based on seniority.

Other Employee Reviews for REI

  1. Helpful (3)

    "You'll probably love working here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales in Austin, TX
    Current Employee - Retail Sales in Austin, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    -Retail starts at 9.75
    -Great discounts (50% on REI brand)
    -ProDeals
    -Opportunities to teach clinics
    -Surrounded by outdoorsy people
    -Community service at local parks

    Compared to the pay and cultures at many other retail shops, REI is satisfying place to work, especially part time.

    Cons

    -Emphasis on selling memberships and the daily conversion rate

    This can become a bit tedious. Depending on the individual vibe of your store, management may come down on you if you fail to convert a certain percentage of customers.


  2. Helpful (2)

    "Frontline (cashier)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Line in Rancho Cucamonga, CA
    Current Employee - Front Line in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (More than a year)

    Pros

    You get the opportunity to move around to different stores as a green vest. You get health care, awesome deals on gear, meet people who enjoy the out doors, and get to learn new activities with co-workers. Stealing to not tolerated at all as an employee.

    Many of the people I work with are fantastic, they are really helpful when it comes to trying new things in the outdoor.s Great knowledge base among the the staff. Co-workers want to go out with each other and do things. They help you feel comfortable with what your doing for the first time. If you don't understand something they will help you out.

    Cons

    It takes a while for people to get fired who should be. Like every retail job you get great customers but man when you get the jerk ones, you really do get them (doesn't happen to often Like one every 6-11 months). Only FULL time people are management.

    Advice to Management

    Actually let people go when they don't follow the rules . After coaching the individual on multiple occasions, about the same thing or different things. Actually enforce what people should NOT wear to work.

There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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