REI - Sales Specialist | Glassdoor
There are newer employer reviews for REI
There are newer employer reviews for REI

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"Sales Specialist"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Specialist in Mountain View, CA
Current Employee - Sales Specialist in Mountain View, CA
Recommends
Positive Outlook
No opinion of CEO

I have been working at REI part-time (More than a year)

Pros

The discounts on products are phenomenal. The company values are awesome. The camaraderie is great-everyone is more than willing to help out their teammates. The product quality is very good and the training and training resources leave little room for inadequacy. They are very accommodating with availability=work/life balance.

Cons

The pay rate is a bit low. The product discounts make up for the low pay, but that does not pay bills! It is also sometimes hard to get enough hours to make the paycheck work. When trying to promote, it seems that people who aren't willing to relocate are somewhat penalized.

Other Employee Reviews for REI

  1. "Former Camping Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Specialist in Eugene, OR
    Former Employee - Sales Specialist in Eugene, OR
    Recommends
    Neutral Outlook

    I worked at REI part-time (More than 3 years)

    Pros

    I loved working at REI. It was a perfect part-time job to get me through college. REI emphasizes a good work/life balance. Scheduling is very flexible with sick and vacation pay for employees who meet certain criteria. Discounts are fantastic.

    The Eugene store had a fire that put REI out of commission for a couple of months. REI was amazing and supportive - they continued to provide paychecks based on employee rolling averages.

    Cons

    Pressure to sell memberships was frustrating at times. Most of the things I disliked about working at REI were not specific to REI as a company, but retail in general. Scheduling was irregular at times, but that was fine as a student.


  2. Helpful (1)

    "Low hourly wages, great benefits package, and fun outdoorsy people to work with."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Technician in San Francisco, CA
    Current Employee - Master Technician in San Francisco, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at REI full-time (More than 8 years)

    Pros

    Benefits packages including great health coverage, 15% automatic 401k company contribution, dental. Tuition assistance and flexible schedules make this a great job for students and people looking for a fun job for extra cash and perks. Other perks include discounts on gear, cheap ski tickets, access to shop services, and much more...

    Cons

    Low hourly wages. Hours can be cut back severely if business slows. Full benefits packages not available until 1500 hours worked (part-time benefits packages available from date of hire). Quality of management varies from store-to-store, but most store management teams are woefully ineffective as leaders.

    Advice to Management

    Cut back on management functions first when times get tight, customer service is what REI is built on and cutting back hours on the sales floor is a short-sighted solution that will erode the company's reputation as a top-tier customer service business. In the modern e-commerce era REI cannot afford to compete on price, so don't erode your only competitive advantage by short staffing your stores.


There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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