REI - One of the TOP companies to work for! | Glassdoor
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There are newer employer reviews for REI

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Helpful (2)

"One of the TOP companies to work for!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Specialist in Seattle, WA
Current Employee - Sales Specialist in Seattle, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at REI part-time (More than 8 years)

Pros

Great work environment, fun co-workers, instant friends network, fun customers. I'm a shoe sales specialist, and I'm kind of a nerd about it. I love my co-workers, my customers and my supervisors. I love what I sell too. Really, you can't beat it.

Cons

With all retail sales environments, you have the occasional grumpy customer. In general, I think REI's customers are a lot more fun to work with than some at other local retailers. There's obviously the push to "sell, sell, sell," but that's expected. And honestly, I was once rewarded by my supervisor for convincing a customer NOT to buy a new pair of boots. Instead I worked with the customer's current pair until they fit correctly.

Advice to Management

It is my understanding that the endorsement process was originally created out of the desire to provide each staff member an equal opportunity for success and advancement. The rumor is that historically management 'played favorites' with sales staff and looked to promote the people they liked best. From my perspective, I think the endorsement process has brought structure to the favoritism. I work part-time because I have another full-time position elsewhere. I am not personally invested in becoming endorsed, but I have been with the company almost 8 years and seen many good quality candidates get passed over while less leaderly individuals get endorsed, then hired, and then fired. I wonder how revising that program could/would/should encourage a more fair process that leads to greater success for employees and the company alike.

Other Employee Reviews for REI

  1. "Above Average Compensation; Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stocking Specialist in Boulder, CO
    Former Employee - Stocking Specialist in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at REI part-time (Less than a year)

    Pros

    - Very Nice and Friendly Staff
    - Above Average Compensation
    - Work/Life Balance
    - Employee Discounts

    Cons

    - Retail can get boring at times

    Advice to Management

    Great Job


  2. "Hands down! REI is the best!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Specialist in Dublin, CA
    Current Employee - Sales Specialist in Dublin, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at REI part-time (Less than a year)

    Pros

    While REI is retail, I personally do not consider it retail because it is very different from other retailers. The hours of operation are not extreme, scheduling is flexible and benefits are even offered to part-time seasonal employees. From the employees to the customers, no one comes into an REI upset or angry. Management is there when needed but the regular hourly employees are very involved in the decision making process.

    Cons

    I cannot think of any Cons to working at REI.

    Advice to Management

    None...keep up the good work!

There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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