REI - General Review | Glassdoor
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There are newer employer reviews for REI

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"General Review"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT in Kent, WA
Current Employee - IT in Kent, WA
Recommends
Neutral Outlook
No opinion of CEO

I have been working at REI full-time (More than a year)

Pros

Excellent people to work with

Cons

Such change going on with management that people don't know if their roles are going to change.

Other Employee Reviews for REI

  1. Helpful (2)

    "A very open environment to work in."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Austin, TX
    Former Employee - Sales Associate in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at REI part-time (More than a year)

    Pros

    They listen well and provide you ample opportunities to voice your opinions.

    Cons

    There was one manger that did not need to be in their position and it showed.


  2. Helpful (5)

    "The Best Part-Time Retail Job You Will Ever Have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at REI full-time (More than 3 years)

    Pros

    Your coworkers are (for the most part) interesting, intelligent, amazing people. Flexible hours, which is awesome if you are a student, have another job, or can afford to take long periods of time off without pay. Benefits are great, if you work more than 22 hours per week on average. Prodeals are fantastic --- just make sure you have a second job so you can afford them. At least you're surrounded by amazing gear all day long.

    Cons

    I regret ever getting involved with REI as a full-time gig. The pay is terrible. If this is your sole source of income, you will have a hard time affording prodeals, food, and rent. You will never have weekends off -- or even two days off in a row -- unless you request them weeks in advance. If you do make those requests, be prepared to have your weekly hours cut. You will also frequently be scheduled 6-9 days in a row, always over a weekend so you never work more than 38 hours in any given pay period. Hours are never consistent and management is constantly under pressure to cut payroll, so be prepared to feel understaffed on the floor. Corporate cannot seem to figure out what direction the company should be moving in. Policies are consistently nebulous, unexplained, or outright ignored. New software seems to be developed by people who have never actually worked in a retail location, and on top of that, the company has been incredibly slow at embracing technology. Advancement within the company involves a process that is almost never discussed and never fully explained. When questioned, management staff will give you a print out, claim it is "a very personal and self-reflective process" and never discuss it with you again. Moving up generally involves having to relocate as new stores open. Management seems like a pretty sweet deal: you set up a few displays and hang out in the back office talking with your fellow managers and occasionally answer pages and write the schedule. All that being said, if you are looking for a part-time gig and aren't relying on the income, it'd definitely be a fun part-time job.

    Advice to Management

    I understand the company is moving ever-faster towards a big-box version of retail, but maybe could take the time to develop and encourage talent from within? Corporate needs to have a clear idea of where the company is headed and be able to communicate that message to retail locations. I'm sure they will continue to make money hand over fist selling TNF jackets and REI-brand clothing items, but I doubt the company will be able to maintain its reputation as a true outdoor retailer.

There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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