REI - Big Box Retailer | Glassdoor
There are newer employer reviews for REI
There are newer employer reviews for REI

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Helpful (8)

"Big Box Retailer"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Berkeley, CA
Former Employee - Anonymous Employee in Berkeley, CA
Doesn't Recommend
Disapproves of CEO

Pros

Great people on the floor, most of the time. Some of the old timers get away with murder and store manager are too ignorant or too much of a coward to deal with them. Great discounts and for the most time customers are really great people.

Cons

Don not let your self be fooled by their excellent marketing REI is only a COOP on paper, this COOP is run in the same manner Walt Mart is, just look at the rate it is growing and REI pays horrendous salaries. It could easily compensate its staff full time and part time much better and ensured a much lower turnover. As well store managers end of the year bonuses are calculated in such fashion that saving monies is only beaten by department sales, they will schedule new part times as often as possible until they become too expensive.
I loved working for REI initially and was promoted rapidly, however the hunt for members and turning away from the COOP model really turned me off. As well the political correctness is overwhelming and if you’re not a liberal (hardcore) then this is not the place to work. Finally if the members actually where informed of employee salaries I am sure they as COOP “owners” would have a thing or two to say about the COOP leadership ways of treating the sales staff, take one look at store managers and the leaderships end of the year bonus and you know this is no longer a COOP.

Advice to Management

REI is a Big Box Retailer
Advice to senior leadership at HQ, wake up stop being fooled by retail directors find a new metrics to score for bonuses and for crying out loud. Either you are a COOP or come out and change your model or with that you must educate and train your retail managers.

Other Employee Reviews for REI

  1. "Awesome experience!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Issaquah, WA
    Current Employee - Anonymous Employee in Issaquah, WA
    Recommends
    Approves of CEO

    Pros

    Great company,benefits, great ambience!!! The staff is super openly friendly and profesional!!

    Cons

    Haven't found one that I can count as a con!

    Advice to Management

    keep up the enthusiasm and encouraging your employees


  2. "Great employer who cares about its employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Kent, WA
    Current Employee - Anonymous Employee in Kent, WA
    Recommends
    Approves of CEO

    Pros

    Work life balance, growth oppotunity and a company that does the right thing are three of the main reasons to come to REI.

    Cons

    REI has some times when change is hard to make happen. This is changing, but it makes for interesting change management issues.

    Advice to Management

    Keep doing the job that you are doing. Sally Jewell is extremely forward thinking and with her leadership, we are moving in the right direction and setting the CO-OP up for success.

There are newer employer reviews for REI
There are newer employer reviews for REI

See Most Recent

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