Worst charity I've worked at. - Anonymous employee RNIB Employee Review

1.0
Jan 31, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

On the ground employees are dedicated and work very hard. Unfortunately this not respected by management, particularly at the London Head office, who believe they are the only ones that keep the charity running.

Cons

Everything! Awful atmosphere in head office...managers who are so disengaged from their employees that they lock themselves away in their ivory offices every day. If only the donors for this charity knew directors use their donations to book taxis around London when they could get the tube and first class train tickets when they could go standard! The management have been lifted so high they can do nothing wrong and believe their own hype. Sadly this will be the charities downfall.

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RNIB Response
8y
Thank you for your review. It’s positive to see you mention our dedicated staff and their work ethic. We’ve recently adopted new open plan offices in London as part of our property plan to build better relationships between all colleagues and make the most of the space we have. We’ve also introduce new communication channels to enable senior leaders to connect with colleagues on a more regular basis making the most of new technologies. We’ll take on board your points, thanks again for sharing.

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4.0
Nov 14, 2015
Anonymous employee
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CEO approval
Business Outlook

Pros

Nice place to work , great atmosphere , friendly staff

Cons

They do not pay well , no holidays

3.0
Nov 19, 2025
Anonymous employee
Recommend
CEO approval
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Pros

Meaningful mission and purpose-driven work: Many staff are genuinely committed to supporting people with sight loss, creating a strong sense of purpose and impact. Supportive culture among long-standing employees: Colleagues who have been with the charity for years bring expertise, passion, and strong teamwork. Good benefits package: Benefits are competitive and generally well-received, though not always clearly communicated or promoted. Fair pay: Compensation is reasonable for the sector and role types.

Cons

Recent leadership changes have shifted priorities: New senior leaders appear more focused on financial outcomes and organisational performance than employee wellbeing or values, which can feel demotivating. People feel undervalued: Employees can feel treated more like resources than individuals, with less emphasis on recognition, trust, and empathy. Reduced focus on personal and professional development: Opportunities for growth and progression seem to have declined, with less investment in development. Emergence of cliques and favouritism: Some colleagues hired from leaders’ previous organisations appear to be prioritised over long-standing employees, creating division and morale issues. Disconnect between senior leadership and wider staff population: Employees who have contributed significantly over time may feel overlooked despite their expertise and commitment to the strategy and mission.

3
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