RSA Medical - MCM | Glassdoor
There are newer employer reviews for RSA Medical
There are newer employer reviews for RSA Medical

See Most Recent

Helpful (4)

"MCM"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - MCM in Naperville, IL
Current Employee - MCM in Naperville, IL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at RSA Medical full-time (Less than a year)

Pros

Coworkers are friendly one or two nice managers - but managers who go against the grain of the firm and try to treat employees as valued workers are removed from their position.

Cons

Run like a prison. The managers walk around and keep guard over the inmates. Very strict rules that only those not in the managers favor must follow. If you are a family member of a manager or a friend of a manager the rules are lax. Company broken down into teams and each team is run with a different set of rules. One team even has to ask to use the bathroom or take the breaks that are required by law. Breaks and lunches are monitored to the minute and if you are 1 minute late from returning your name is sent to the vice president and upper management and you are reprimanded.

People who have never taken calls audit calls and there is no consistency from auditor-to-auditor or even audit-to-audit. Most managers just critique employees when they have made a mistake and do not praise when an employee does a superior job. In the most recent slew of employee firings most employees got less than a 24-hour notice of being released from a contract.

Even those of us employees with contract extensions were treated as if the company were doing us a favor by allowing us to continue to work.

Pay is not consistent either; some people with the same education and experience are making higher wages and bonuses that were promised for quality work is not seen. I had nearly perfect audits until it came time for my bonus to kick in then they found one call that was slightly substandard and my bonus was denied.

Advice to Management

Remember that the employees are human and humans make mistakes. Stop being a clique and treat all employees in an equal fashion.

Other Employee Reviews for RSA Medical

  1. Helpful (5)

    "I didn't believe the reviews when I applied. Every negative review about this place is spot on!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MCM in Naperville, IL
    Current Employee - MCM in Naperville, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at RSA Medical full-time (Less than a year)

    Pros

    They'll hire pretty much everyone/anyone.

    Cons

    You'll get an hour's notice of termination or being laid off- There is no job security what so ever! And you'll work like a dog and be treated like a 3 year old!

    Advice to Management

    Realize that we are people...not robots!


  2. Helpful (3)

    "Good for a short term period"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medical Case Manager in Naperville, IL
    Former Employee - Medical Case Manager in Naperville, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RSA Medical full-time (Less than a year)

    Pros

    Friendly enviorment (with peers), great benefits, salary is decent, great hours

    Cons

    Nazi-like work environment. No food, no drinking, no talking, no cell phones even on the desk. Even when work is slow.

    Advice to Management

    Loosen up, if there is no work, people should be allowed to have their phones out. Or at the very least, be able to speak to one another.

There are newer employer reviews for RSA Medical
There are newer employer reviews for RSA Medical

See Most Recent

Work at RSA Medical? Share Your Experiences

RSA Medical
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or