Rackspace - Very Satisfied, lots of room to career advancement | Glassdoor
There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

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Helpful (2)

"Very Satisfied, lots of room to career advancement"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Network Engineer in San Antonio, TX
Current Employee - Network Engineer in San Antonio, TX
Recommends
Approves of CEO

Pros

Laid back,
move between departments,
learn on your own pace
no dress code

Cons

pay is little bit low compared to other states

Advice to Management

i hate night shift

Other Employee Reviews for Rackspace

  1. Helpful (3)

    "Overall this is a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Consultant in San Antonio, TX
    Former Employee - Business Development Consultant in San Antonio, TX
    Recommends
    Approves of CEO

    Pros

    Team outings, free coffee/tea/soda, reasonable compensation for the San Antonio market, Senior Leadership (C levels) generally makes good decisions for the company, giving back to the community "Rack Gives Back", overall benefits are great.

    Cons

    My personal experience in Sales has shown the following (though not speaking for roles outside of sales)
    internal promotions seem to be based on something other than merit. Possibly longevity or who you know.
    resources to sell not always readily available
    lower level management not great at development of their people
    mid level to VP level management seem to focus on numbers and lose sight of the people which can make this job impersonal

    Advice to Management

    career development/advancement should not be handled by direct managers but rather an unbiased 3rd party (hr?). This will allow for better documentation and less gaps when a manager leaves or someone is transferred. Mid level managers and VPs should not lose site of the people - they are what drive the business.


  2. Helpful (6)

    "Middle Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Austin, TX
    Current Employee - Account Manager in Austin, TX
    Doesn't Recommend
    Approves of CEO

    Pros

    Great front line people to work with. These are the people that actually enjoy coming to work and helping others figure out this crazy technical world.

    Cons

    The inexperience of front line management is disappointing. The fast growth of the company is what has facilitated the buddy hiring system. They let those with no management experience, training or business knowledge have control over other peoples lives and careers. I will admit that they give the training after the fact. I would at least think there should be created some sort of assistant team lead position before letting someone else manage a person's future.

    What is even more disappointing is the senior managers making these sort of hiring decisions. When approached the senior managers are not able to provide anymore of an explanation of gut feeling on multiple occasions.

    Advice to Management

    Being new this is my initial impression but this isn't looking good. I think some front line manager clean up is in order.


There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

See Most Recent

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