1. Helpful (23)

    "Customer Obsessed and Incredible People"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time for more than 8 years

    Pros

    Vision is unchanged: to be recognized as a world-class service company Team-based Culture that promotes ownership Pushes decision making to those working daily with customers Leaders who are regularly thinking about improving customer experience and driving employee engagement Opportunity for those willing to put in the work

    Cons

    Culture can seem 'wide-open' which doesn't work for those wanting very clear, scripted, organized work environment Can lead to change fatigue if communication is unclear

    Continue reading
    Rackspace2018-09-10

    Rackspace Response

    September 17, 2018Employee Experience Analyst

    Your feedback is greatly appreciated and so is your service to the company. Thank you for being a promoter of Rackspace!

  1. "Great place to work..."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in San Antonio, TX
    Recommends
    Positive Outlook

    I worked at Rackspace full-time for more than 8 years

    Pros

    People, drive to serve customers and have fun doing it...

    Cons

    Concerns with acquisition and long-term strategy. Seems to be moving in the right direction.

    Rackspace2020-01-27
  2. "Enjoyed my time at the Rack"

    4.0
    Former Employee - Various in San Antonio, TX

    I worked at Rackspace full-time for more than 5 years

    Pros

    great culture, cool place to work, loved my teams

    Cons

    culture changed, lots to do to turn it around, and that is hard.

    Rackspace2020-06-02

Discover more reviews about Rackspace.