Rackspace - Failing due to middle management | Glassdoor
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Helpful (19)

"Failing due to middle management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Senior Management
Former Employee - Anonymous Employee in San Antonio, TX
Former Employee - Anonymous Employee in San Antonio, TX
Doesn't Recommend
Negative Outlook
Approves of CEO

I worked at Rackspace (More than 8 years)

Pros

The culture still tries hard to remain despite the struggles.

Cons

Middle management is corrupted. Unless you are part of the cool kids, you will never advance no matter how qualified you are. Current middle management has no concern for the company, only their status and their priority is keeping their positions no matter the cost. Too many long timers leaving because of this - and it's not a healthy place to work anymore.

Advice to Management

Executive leadership needs to open their eyes and listen to the employees who are fighting daily to keep the company together.

Other Employee Reviews for Rackspace

  1. Helpful (6)

    "Great Team and Learning environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Systems Administrator I in San Antonio, TX
    Current Employee - Linux Systems Administrator I in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace full-time (Less than a year)

    Pros

    There is ample room for personal growth as an Admin. Additionally, there are ample resources and some of the best Admins in the industry.

    Cons

    Some of the culture seems to be shifting from what it once was. This appears (at least to those I work with, myself included) due to pressure to conform to the Corporate environment we function in daily.

    Advice to Management

    Don't let the culture die and don't try to mask changes. One of the core values is TRANSPARENCY, let us not forget this.


  2. Helpful (5)

    "Not nearly as great as it was, but still good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Ops Administrative II in San Antonio, TX
    Current Employee - Linux Ops Administrative II in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace full-time (More than 3 years)

    Pros

    Awesome office
    Many great peers
    Some excellent managers
    Excellent Core Values
    Pretty laid back
    Food trucks!!!
    Lots of open source
    Flexible focus of work
    Business is improving slowly

    Cons

    Upper management is often very political
    Core Values are rarely followed
    The really, really bad Rackers are not fired when they should be
    Tends to make managers out of people with no managerial experience at all
    Departments nickle and dime eachother
    Too many layers of management
    Rackspace culture gets worse and worse as time goes on

    Advice to Management

    Cut out two layers of management
    Consider Core Values in everything you do. They're plastered everywhere, yet you still ignore most of them!
    Focus Rackspace on what we do best and strip out the rest

There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

See Most Recent

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