Rackspace - Packed with innovation, creativity and the ability to grow | Glassdoor
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There are newer employer reviews for Rackspace

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Helpful (2)

"Packed with innovation, creativity and the ability to grow"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in San Antonio, TX
Current Employee - Anonymous Employee in San Antonio, TX
Recommends
Approves of CEO

Pros

- The Rackers (Amazing group of people!)
- The commitment to constant improvement
- The ability to innovate
- Very open environment that encourages communication at all levels

Cons

- Things change fast (you must have a flexible attitude towards work)
- With so many things going on across the organization, it's hard to stay in the loop with everything

Advice to Management

Do everything possible to highlight and maintain the amazing culture at Rackspace through engaging Rackers at all levels throughout the organization.

Other Employee Reviews for Rackspace

  1. Helpful (2)

    "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in San Antonio, TX
    Current Employee - Sales Executive in San Antonio, TX
    Recommends
    Approves of CEO

    Pros

    Great culture, lots of fun, lots of good friends

    Cons

    non equitable advancement and profit sharing, non equitable allocation of shares pre IPO and ongoing.

    Advice to Management

    take care of your veterans


  2. Helpful (3)

    "Middle Management Bureaucracy"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in San Antonio, TX
    Current Employee - Senior Manager in San Antonio, TX
    Recommends
    No opinion of CEO

    Pros

    Fun place to work ,casual dress, great people, unlimited training

    Cons

    Low pay, stock equity is issued to vp/director level, managers and below see 500 shares every three years if they are lucky.

    Support rackers are paid peanuts, while increases are single digits.

    Equity is limited to once every three years (if you are lucky).

    Promotions happen frequently, but more about who you know, not about your potential. As a result rackers in key positions have no clue what they are doing, so when leadership pushes down an initiative (one rackspace, cloud, hybrid) duct tape is used to get the policy in place, smoke and mirrors are used with leadership/sales. Rackers hold a big launch party, shortly after the customers start complaining, support can't fix the problems, internet tweets crank up the heat and a new initiative is sent from top down and the whole cycle starts over again.

    Advice to Management

    Increase the number of times you do engagement, issue options to Rackers every quarter, before a product launches have a cold eyes review from another group. Have interview feedback sessions/ surveys.

There are newer employer reviews for Rackspace
There are newer employer reviews for Rackspace

See Most Recent

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