RadioShack - Educational, but too much emphasis on certain sales. | Glassdoor
There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

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"Educational, but too much emphasis on certain sales."

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Assistant Store Manager in Dallas, TX
Former Employee - Assistant Store Manager in Dallas, TX
Recommends
Neutral Outlook
No opinion of CEO

I worked at RadioShack full-time (More than a year)

Pros

The flexible scheduling and getting to work with new and emerging technologies is a lot of fun. If you're a big gadget nerd this is a fantastic place to bring your passion to.

Cons

The compensation and commission left something to be desired, forcing employees to be great salesmen if they wanted to make a decent living wage. I felt that it took away from the idea that people at RadioShack were supposed to have answers about technology, as all management wanted were people who could sell their highest priced products.

Advice to Management

Placing more emphasis on a strong knowledge base will help bring customers back for bigger products and generate loyalty. Having employees who will only help you if you're there to make a big purchase is a big turn off for almost anyone.

Other Employee Reviews for RadioShack

  1. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Little Rock, AR
    Current Employee - Assistant Store Manager in Little Rock, AR
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at RadioShack full-time (More than a year)

    Pros

    Laid back. Not really physically demanding at all. Money can be great if you sell phones!

    Cons

    It's a performance based company, and they tract everything you sell and how you sell it. Be prepaid to sell RadioShack Sevice plans! They want you to hit all sorts of metrics, which can be very hard to do. And can lead to termination.

    Advice to Management

    Stop tracking everything!!!!!


  2. "Rewarding but Long hard hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Wilmington, NC
    Former Employee - Retail Store Manager in Wilmington, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack full-time (More than 5 years)

    Pros

    Control your own income through your actions and abilities
    Hands on customer service
    Experience running a business from the small details to the big ones
    Rewards for doing a great job

    Cons

    Long hours
    Promised time off or bonuses that you won't get
    Incentives that are not reachable
    Micro-Management
    Dated product line
    Prices too high for the market

    Advice to Management

    The company was well run when DMs used oversight not Micro-Management techniques. If a GM cannot perform the required duties then replace them with someone who is able. Poor training and poor execution of sales plans and visual merc plans have left customers confused and angry. And the product selection is very dated and overpriced.

There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

See Most Recent

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