RadioShack - Fun and good for experience | Glassdoor
There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

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"Fun and good for experience"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Associate - Part Time
Former Employee - Sales Associate - Part Time
Recommends
Neutral Outlook
Approves of CEO

I worked at RadioShack part-time (More than a year)

Pros

Great customer service experience
Small stores, close staff
Great learning experience

Cons

Higher ups care mainly about stuffing customers with products

Advice to Management

It's not all about numbers

Other Employee Reviews for RadioShack

  1. "Bad company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Redlands, CA
    Former Employee - Sales Associate in Redlands, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at RadioShack part-time (More than 3 years)

    Pros

    Its a job if you need one

    Cons

    Bad pay. No seniority. No incentive to move up. There is a lot more.

    Advice to Management

    Think about who you are promoting. Just because you can sell does not mean you can manage.


  2. Helpful (1)

    "If you don't sell cell phones, you won't do well here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kearney, NE
    Former Employee - Sales Associate in Kearney, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at RadioShack full-time (More than 3 years)

    Pros

    Interacting with people from all sorts of backgrounds.

    The satisfaction of being able to problem solve your way through all sorts of obstacles was definitely one of the best aspects of the job.

    Being able to sell products from a place that you feel is tailored to help others is very rewarding.

    Cons

    Selling cell phones sucks the soul out of you.
    Corporate management constantly telling you how to sell things in a location where their business model does not reflect the correct ideologies of its customers.
    One should not be scared of their district managers. Respect over fear.

    Advice to Management

    Selling products like cell phones, cheap batteries, and other very low end electronics should be left to places like Walmart. The beautiful thing about RadioShack is it's history with how it treats its customers and I felt this has been forgotten because of the brute force pushing of warranties and cellphones. I started out at Radio Shack and I was very happy with the quality of the products that we sold. After several years and the constant "nagging" of upper management, I soon realized that RadioShack had to some extent sold out and only sold the most low end products that one could imagine. When other, less talked about, not electronic focused merchants sell better products, you know and feel that something very wrong has occured. What happened to selling products that didn't need to be sold with some sort of warranty. Everybody knows that the warranties are tactics employed by every major retailer to earn more money. These businesses make money, but adding ease to the ability to be able to make use of those warranties and better quality of products will in the end sell more of them. The more you push employees to sell them, the more the customer realizes that perhaps they shouldn't buy a product from a location that can't even guarantee it's functionality without the aid of some warranty or extra insurance. People aren't stupid and when you treat them like they are, they're not going to want to buy your products. Treat your employees and customers like you actually want them to stay and return. There is a large disconnect between the upper chief executives of this company and district managers. Upper management need to understand the customers, and the employees that directly interact with them. Having regional, district, and store managers trying to organize the mess that is retail needs more of a nexus that can provide them with actual feedback in order to better improve the company. In Nebraska, you can't sell products like you do in New York. The sooner managers realize this, the company as a whole will be able to profit more.


There are newer employer reviews for RadioShack
There are newer employer reviews for RadioShack

See Most Recent

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