Definitely some good, some bad - Crew Member Raising Cane's Employee Review

3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

-They train you in every position, which makes the training period longer but pays off in the end. You have a lot of flexibility in what positions you can work, whether FOH or BOH -LOTS of opportunity for growth: Employees who are reliable in every position are very valuable to management. You can become a Certified Trainer, a "Bird Specialist" (people who specialize in preparing and frying chicken and kitchen duties), an early morning maintenance crew member, get paid extra for working late nights, and become an NRO or new restaurant opener. By getting these extra certifications, it would make becoming a manager very easy -Interview was quick and easy, personally, management was always pretty friendly (though that depends on the individual store) -Very busy, I learned to take pride in my work and learned that I enjoy being in a kitchen environment and making food well. Actually pretty fun, rewarding job

Cons

-REALLY frequent changes in management. Raising Cane's is always focusing on constant growth, but that means new managers are always coming and going. That made scheduling very inconsistent, and bringing up concerns was difficult. There's a pretty high turnover rate for regular employees as well, just because the environment is high-stress -Although you have flexibility in what positions you work in, that also means you'll frequently be forced to work in positions you don't like. For example, I would be scheduled on the app for kitchen duties, but when I would show up I'd be asked to cover a break for an outside order taker. That "10-minute break" would often end up with me being stuck out there for hours, and stuff like this happened pretty regularly. -Short-staffed: This is a problem in MANY workplaces, but still stressful. Management would frequently try to pressure you into working more hours, or at least some would. And like I said, it was difficult for me to request fewer hours since management was constantly changing. I was a full-time student and I couldn't really get less than 25 hours a week. -At certain points, we would be expected to push through about 100+ cars an hour in our drive-through AND deal with all of our orders up front. I understand that this is fast food but I mean Jesus Christ, that stuff was stressful haha -Not really Raising Cane's fault, but damn customers can be rude sometimes

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Raising Cane's Response
3y
We apprecaite reviews like this so much. Thank you for taking the time to send in this well-written, introspective review of your time with Raising Cane's,

Explore other reviews about Raising Cane's

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Simple, structured work flow and good pay with easy ability to move up if work ethic is above average. Easy to master all aspects of the job and management cares about growth and punctuality.

Cons

Held to a high standard so if you are not there to work then you will have a bad time

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Raising Cane's Response
1w
We’re grateful for your detailed feedback and remain committed to being the best for our Crew—thank you!
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

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Raising Cane's Response
2w
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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