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Rakuten

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Rakuten

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Employee Review

  1. 5.0
    Current Employee, more than 1 year

    Truly the best place to work

    Feb 1, 2019 - Anonymous Employee in San Francisco, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great leadership. CEO who cares about the success of the company and the employees. A few new key leadership people who are making a significant, positive impact. Easy-going people who are genuinely friendly. No major egos. Amazing work/life balance. Emails on the weekends are almost non-existent. Executive team is very open to adding headcount when needed.

    Cons

    A few people who may be a little too slow for this place. Or, people who have been around since the beginning who may need to break free from the way they've always done things. Innovation is talked about here but no actual innovation happens. A lot of hesitation to try new things from a customer experience standpoint.

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    1 person found this review helpful
  1. Rakuten Americas | Division of Rakuten
    5.0
    Former Intern, less than 1 year

    Great Experience!

    Nov 29, 2021 - Marketing Intern in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I was an intern in the New York office and it was such a fun and welcoming environment. I loved working on the marketing and sales team and everyone was so friendly.

    Cons

    The New York office was an entirely open layout and there were limited conference rooms available sometimes.

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  2. 1.0
    Former Employee, more than 5 years

    Bad Work Culture

    Dec 7, 2021 - Analyst in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are none to speak of

    Cons

    Office atmosphere is very political. Work culture is for recent graduates

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