ReachLink hasn’t paid me and messed up patients bills - Therapist ReachLink Employee Review

Their platform makes my job easier. I used to spend hours doing paperwork at my former job; however Reachlink's platform has made my job enjoyable again.

At times technical issues create glitches during appointments; however there is always a customer support person that can help with these issues.

The company's AI documentation system is o.k.

Read your contract. If you use Reachlink to fill in occasional gaps in your private practice you may find that Reachlink is not the best fit for you. If you haven't read your contract thoroughly you may be surprised to discover that Reachlink creates and posts their own Psychology Today bio for you (independent of your own private practice bio), using your name and photo. This will appear next to your private practice bio, and could potentially divert client's seeking your services to Reachlink. Reachlinks scheduling of your clients is convenient but does not allow for direct contact with clients to discuss last minute cancellations, or between session communication, as all communication is managed through Reachlink's intermediaries. Perhaps a good fit for therapists starting out and in need of guidance, but if you're more seasoned and accustomed to autonomy in your practice (not to mention payment commensurate with your direct billing income), you may find that contracting with Reachlink feels more like being an employee than an independent contractor.In short: PZossibly useful as an adjuct to your usual caseload, but prepare for a lack of autonomy and less than ideal remuneration.