RealPage - This job is both stressful and boring. | Glassdoor
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There are newer employer reviews for RealPage

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Helpful (3)

"This job is both stressful and boring."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Marketing Associate in Greer, SC
Former Employee - Marketing Associate in Greer, SC
Doesn't Recommend

Pros

I was satisfied with the benefits offered. The managers and co-workers are very personable. The workplace is comfortable, and the location is okay.

Cons

The training is very competent, but stressful. It is done mostly via lecture from which you take notes. And you move along very quickly. The job is stressful because you are required to follow a specific formula for handling phone calls, whether it makes sense or not. The caller is put through an overly long questionnaire and then has to endure a sales pitch before their questions (how much is the rent and availability for an apartment) is answered. The hostility felt from many callers is palpable. You are expected to work almost every single second, hardly even having a chance to take a breath between phone calls.

Advice to Management

Give your employees a chance to breathe! I believe in working hard for my money, but you guys take it to a whole new level! And please, have respect for your callers. These people are calling simply to find out the rental amount and availability of an apartment. Please don't put them through a "10-point" close in order to find out this information. I understand that you are a marketing firm, but when the customers groan when they ask if you are at the "centralized leasing office", there is a problem.

Other Employee Reviews for RealPage

  1. "Growing company with lot of Opportunity!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Carrollton, TX
    Current Employee - Anonymous Employee in Carrollton, TX
    Recommends
    Approves of CEO

    Pros

    Good People
    Opportunity to grow your professional career
    If you are willing to work hard, you will be rewarded

    Cons

    Can get lost in the crowd
    You have to seek opportunity
    Not good for those that need to be micro managed

    Advice to Management

    Improve Corporate Communication, your employees will thank you


  2. Helpful (1)

    "bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Carrollton, TX
    Former Employee - Anonymous Employee in Carrollton, TX
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some great people
    Fantastic clients
    The idea of a great product offering
    My direct VP was amazing, but that is not common there.

    Cons

    Executive leadership is more disappointing than anything.
    LONG days, no work/ life balance.
    So many current employees are unhappy- I hate to hear great people who can accomplish superb work being let down by the company they work so hard for.

    Advice to Management

    Yes. Stop walking around the sales floor with a smirk on your face asking your team "Have I told ya your doin' a good job today?". It's annoying. Big time.

There are newer employer reviews for RealPage
There are newer employer reviews for RealPage

See Most Recent

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