Receipt Bank - Brilliant place to start my career! | Glassdoor
  1. Helpful (4)

    "Brilliant place to start my career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Success Consultant in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Receipt Bank full-time for less than a year

    Pros

    I stumbled upon Receipt Bank while on the grad job hunt and I'm very glad I did. Although the firm is just over 7 years old, it is still very much a fast paced working environment with a start-up mentality. Receipt Bank are currently going through a rapid period of growth and the opportunities to grow with the firm are very exciting. This is something that you can capitalise on, if you are prepared to put in the... work. It's really inspiring to see so many under 30's who are in senior positions, simply from the grit and determination that they have put into growing the business. A true show that hard work is rewarded and a motivator to keep focus. Receipt Bank really try hard to invest in their people. Quarterly reviews with your manager are a time to discuss how you have found the job so far, iron out any difficulties you are facing and to talk about your career growth opportunities. As well as that, Receipt Bank provide external coaching, both 1:1 and on a personal level which are invaluable to personal development and business growth. With the recent implementation of a dedicated HR function, this is only going to continue getting better. Receipt Bank is a truly global business, with offices currently in The UK, Bulgaria, France, The US, South Africa, and Australia. Projects are moulded with a global mindset and are rolled out on an international level. Teams collaborate globally, so that is really amazing to be a part of. In order to be able to achieve this global collaboration, communication is key and something that is really apparent at Receipt Bank, both internally and on a global scale. Catch ups are conducted interdepartmentally, along with daily team stand ups. The product really is incredible and has and will continue to revolutionise the accounting and bookkeeping industry. The reception that we receive from current and prospective partners at events is really inspiring. I don't come from an accountancy background, nor do many of my colleagues, so don't let that put you off. It's an opportunity to learn, not to be shied away from! Be expected to have unprecedented responsibility from day one. You will be working with new softwares, processes and a high tech product from the outset. What I have enjoyed most is the constant problem solving that comes with that. It can be overwhelming at times, but there is always someone at hand to help out with any question you may have.

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    Cons

    My expanding waistline due to the unlimited amount of baked goods and snacks! I haven't experienced any cons as of yet. I'm really enjoying every aspect and look forward to coming to work everyday.

    Advice to Management

    The management team are very approachable and more than happy to help, even with the smallest of menial technical queries. The feedback culture is brilliant so keep that up. Quarterly reviews and 1:1 catch-ups give you focus and are a constant reminder that you have a goal to work towards.

    Receipt Bank2017-10-10

Other Employee Reviews

  1. "Jr. New Partner Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - New Partner Consultant ( Contract Position ) in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Receipt Bank for less than a year

    Pros

    Wonderful work environment, amazing people and management, and great product.

    Cons

    None that I can think of.

    Receipt Bank2018-12-07
  2. Helpful (7)

    "Heartbroken Over Having to Leave, But No Other Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Receipt Bank full-time for more than a year

    Pros

    I cannot overstate the quality of the people I have met at RB, especially those who were part of the hiring push in 2018. It's not a bad product either and quite easy to sell outside of North America. My salary and benefits were industry-standard for the duties listed in my job description. The experience I gained at RB is second to none. Even with insane workload, I spent my first 6 months at Receipt Bank working... in a dream company with my dream colleagues.

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    Cons

    I was directly mislead about my role and its trajectory on a routine basis. This is a pretty common practice at Receipt Bank that you can see reflected in other reviews. Within 30 days of hiring my role did not remotely resemble what I had signed on for. Promises of help or raises simply evaporate or are treated like they never occurred. There is no work life balance at Receipt Bank, and no drive internally to... try to fix this. Schedules of 70+ hours a week would have been understandable in a much earlier stage startup, if employees were provided equity, or if bonuses were offered for this kind of performance. However in a 450 person company it becomes quickly obvious that it is instead a result of poor planning by senior management. Employee basics are frequently neglected - especially those typical to a SaaS company. In the North America office this is due to layoffs of basic staff members without adequate plans in place for support. Paychecks were late, missing hundreds to thousands of dollars in reimbursements, or missing altogether twice in my case. Very young salespeople were having to expense paper towels and coffee. One staff member was forced to expense thousands of dollars at events due to lack of planning by office head management. Many managers have been quickly promoted without the experience or support needed to be effective in their positions. This is the case around the world in every Receipt Bank office. Many align with toxic aspects of the new culture due to having no chance to be set up for success. This lack of empathy manifests in normal behavior in any other SaaS office environment being regarded with mistrust. If Receipt Bank now values employees at every level only when their screens are visible and their bodies are in their seats, don't mislead new hires about that on the new round of job listings.

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    Advice to Management

    Receipt Bank has lost the ethical heart that made it a great place to work. There are no consequences in the culture for violating basic ethical norms. Gaslighting staff is a serious, toxic problem. Showing in actions that ethics matter at Receipt Bank has to come from the top - with real consequences and no matter the employee's title. I am genuinely heartbroken over having to leave. I love Receipt Bank, the... customers, the people in it. But nothing in this review is new to anyone reading it internally. Nothing included is not an item I fought to help fix, to escalate, to sound the alarm about for over a year. People will only stay for so long until they see that nothing they or their leaders have done have changed the situation.

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    Receipt Bank2019-08-13

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