Receipt Bank - Account Manager | Glassdoor
  1. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Receipt Bank full-time for more than a year

    Pros

    - Company is rapidly growing & constantly being recognised (FutureFifty, Series B funding of $50 million, awards) - First job since my university graduation & I'm constantly learning on the job - Startup culture allows you to have inputs in the company (e.g. workflow, processes, opportunities etc) - Young & small group in the Sydney office allowing you to be constantly part of the rapid growth & see the results... first hand - Product is always improving with the aim of revolutionising our partners (accountants & bookkeepers) which is encouraging as you see the tangible impact it has on practices - Management is extremely encouraging & vastly experienced with a strong focus on career development - Constant feedback loop allows for constant growth & reminders around career progression

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    Cons

    - Not really a con, but due to the fast paced environment changes occur regularly & anyone is unable to easily adapt will be left behind

    Advice to Management

    - Reminding the wider team on the bigger picture (end goal) regularly as it can get lost during the day to day work

    Receipt Bank2017-10-22

Other Employee Reviews

  1. "Jr. New Partner Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - New Partner Consultant ( Contract Position ) in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Receipt Bank for less than a year

    Pros

    Wonderful work environment, amazing people and management, and great product.

    Cons

    None that I can think of.

    Receipt Bank2018-12-07
  2. Helpful (6)

    "Heartbroken Over Having to Leave, But No Other Choice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Receipt Bank full-time for more than a year

    Pros

    I cannot overstate the quality of the people I have met at RB, especially those who were part of the hiring push in 2018. It's not a bad product either and quite easy to sell outside of North America. My salary and benefits were industry-standard for the duties listed in my job description. The experience I gained at RB is second to none. Even with insane workload, I spent my first 6 months at Receipt Bank working... in a dream company with my dream colleagues.

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    Cons

    I was directly mislead about my role and its trajectory on a routine basis. This is a pretty common practice at Receipt Bank that you can see reflected in other reviews. Within 30 days of hiring my role did not remotely resemble what I had signed on for. Promises of help or raises simply evaporate or are treated like they never occurred. There is no work life balance at Receipt Bank, and no drive internally to... try to fix this. Schedules of 70+ hours a week would have been understandable in a much earlier stage startup, if employees were provided equity, or if bonuses were offered for this kind of performance. However in a 450 person company it becomes quickly obvious that it is instead a result of poor planning by senior management. Employee basics are frequently neglected - especially those typical to a SaaS company. In the North America office this is due to layoffs of basic staff members without adequate plans in place for support. Paychecks were late, missing hundreds to thousands of dollars in reimbursements, or missing altogether twice in my case. Very young salespeople were having to expense paper towels and coffee. One staff member was forced to expense thousands of dollars at events due to lack of planning by office head management. Many managers have been quickly promoted without the experience or support needed to be effective in their positions. This is the case around the world in every Receipt Bank office. Many align with toxic aspects of the new culture due to having no chance to be set up for success. This lack of empathy manifests in normal behavior in any other SaaS office environment being regarded with mistrust. If Receipt Bank now values employees at every level only when their screens are visible and their bodies are in their seats, don't mislead new hires about that on the new round of job listings.

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    Advice to Management

    Receipt Bank has lost the ethical heart that made it a great place to work. There are no consequences in the culture for violating basic ethical norms. Gaslighting staff is a serious, toxic problem. Showing in actions that ethics matter at Receipt Bank has to come from the top - with real consequences and no matter the employee's title. I am genuinely heartbroken over having to leave. I love Receipt Bank, the... customers, the people in it. But nothing in this review is new to anyone reading it internally. Nothing included is not an item I fought to help fix, to escalate, to sound the alarm about for over a year. People will only stay for so long until they see that nothing they or their leaders have done have changed the situation.

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    Receipt Bank2019-08-13

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