Red Lobster - Good for Tips if You Can Handle the Pace | Glassdoor
There are newer employer reviews for Red Lobster
There are newer employer reviews for Red Lobster

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Helpful (1)

"Good for Tips if You Can Handle the Pace"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server
Current Employee - Server
Recommends
Positive Outlook
Disapproves of CEO

I have been working at Red Lobster full-time (More than a year)

Pros

Better than average clientele -- most can afford both the food and your tip -- a small fraction cannot.
Pretty concrete standards and expectations for everyone -- favoritism minimum, bar set high.
Amazing cooks -- hardly ever have to worry about food being sent back -- HUGE weight off.
Nice physical environment, smart and professional coworkers (usually attractive, too), and all-around a place where you can be proud working.
Full benefits available at reasonable rates to full-time workers.
Great hours -- never work more than 7 hours, usually 4-6 -- sleep in, too.

Cons

Upper-middle class and old people like Red Lobster, which means you can expect more neediness and snarky degredation, but if you learn how to give great service, then you proactively prevent complaints before they happen. Kill 'Em with Kindness.
Corporate tightens its purse string on a regular basis, asking more and more of its hourly employees and restaurant managers to make a few pennies more per guest, per hour, per day to equal millions more in profit per year.
Tip out big time -- between the bar tenders and Service Assistants, you can easily hand away $20-30+ of your hard-earned tips at the end of a shift.

Advice to Management

Restaurant managers bust their asses, and that's great. But if corporate continues to tighten its purse strings, eventually our service standards will not be able to keep up to bar and we will be as bad as Applebee's and Denny's.

Other Employee Reviews for Red Lobster

  1. "Great servers, tough management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server
    Current Employee - Server
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Red Lobster part-time (More than a year)

    Pros

    Worked with some very nice other servers- some who had been there for more than 20 years, since the place opened. Flexible schedule, decent tips and the hours aren't bad (not like working at a bar until 2am), we were usually out by 11pm and didn't start until 10am.

    Cons

    The management, although really nice most of the time, still have to answer to corporate, which makes them difficult to deal with at times. Lots of intense sidework compared to other places and when corporate comes in to do inspections, prepare to clean even more.

    Advice to Management

    Remember being a server or cook one time yourselves, it gets to be hard work and hard to be only reminded of the negative things you're doing, instead of getting praise when doing something right.


  2. "Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Red Lobster full-time (More than a year)

    Pros

    Good tips, team work, always a chance to work your way up (a lot of managers were once servers).

    Cons

    Very stressful at times, constant changes, deal with a lot of complaints about food quality (mostly cold food because seafood cools fast).

There are newer employer reviews for Red Lobster
There are newer employer reviews for Red Lobster

See Most Recent

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