Redbox - Overworked and underpaid | Glassdoor
There are newer employer reviews for Redbox
There are newer employer reviews for Redbox

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"Overworked and underpaid"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
No opinion of CEO

Pros

Meeting new and interesting customers on a daily basis and seeing the regulars appreciate you for the service you provide

Cons

There is no reimbursement for using your own vehicle and when driving 500 miles a week, that becomes very taxing on costs for maintenance and gas.
Not enough time at home
Communication with regional supervisor was often non existent

Advice to Management

If they are wanting to keep quality employees, they have to take the time to properly train the staff that they have. They should also have a better way for staff to be in touch with upper management than annual skip level meetings.

Other Employee Reviews for Redbox

  1. Helpful (1)

    "Wearing jeans is a great perk. But I think they need to really keep professional at some point"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Coordinator
    Current Employee - Project Coordinator
    Doesn't Recommend
    No opinion of CEO

    Pros

    Yes, you can wear jeans. It helps with the cost of dry cleaning. Location is good.

    Cons

    There is a ton of communication problems within this company. They need processes that work and they need to be enforced. When you need assistance, emails are ignored. Not sure why. Laziness or just plan selfcentered. Been here 2 months and still trying to understand why they have brought me on. I really have no work, and I am extremely bored, while my skills are un-utlized. I am looking to move on.

    Advice to Management

    Redbox people need to be accountable and need management to make them accountable. Some need to removed.


  2. Helpful (6)

    "Biggest mistake of my life"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    If you want to wear jeans to work and work in a high paced, high pressure environment with no stability, then this place is for you.

    Cons

    I was lied to by management as to what my responsibilities would be. I was under the impression that I would be given opportunities to take a leadership role on projects and contribute by using my past experience to help improve efficiency. However, I was treated like a drone and all of my contributions were marginalized. It became such a problem that I could not even talk to co-workers or management as they felt I was an annoying pest. I could do no right no matter how hard I tried but it is a lesson learned. Companies that offer so many superficial perks (who really needs an Xbox or Wii in the office?) like redbox really have internal issues that they're trying to cover.

    Advice to Management

    You make want to take a look internally at what you have before trying to hype up the company. There is a lot of dead weight that makes the environment truly miserable. I regret my decision to work for your company and will no longer encourage friends and family to use any of the kiosks Coinstar/redbox/coffee/othercrap has.

There are newer employer reviews for Redbox
There are newer employer reviews for Redbox

See Most Recent

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