Regions Financial - Contact Center Agent | Glassdoor
There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

See Most Recent

"Contact Center Agent"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Contatc Center Agent in Cordova, TN
Current Employee - Contatc Center Agent in Cordova, TN
Recommends
Positive Outlook
Approves of CEO

I have been working at Regions Financial full-time (Less than a year)

Pros

Flexiblity in schedule, many incentives for sales goals, friendly environment

Cons

Can be stressful due to hybrid job duties of taking a inbound service-based phone call and having to turn it into a sales(needs) based call.

Advice to Management

none

Other Employee Reviews for Regions Financial

  1. "I've enjoyed my time at Regions."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Little Rock, AR
    Current Employee - Teller in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Regions Financial full-time (Less than a year)

    Pros

    Easy-going culture, quality training, good communication with HR and management. I really enjoy the branch I work with.

    Cons

    Later hours, not much room for growth. I would love to step up to another position, but there are limitations on being able to do that in your first year. A step behind with technology. Just now using the latest systems in banking.


  2. "No employee engagement, or customer focus. Negative culture does not respect human dignity and focuses only on sales."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Venice, FL
    Current Employee - Teller in Venice, FL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than 5 years)

    Pros

    Regions employment allows relatively secure, family friendly hours; health insurance; 401(k) matching (3%); and opportunity for financial bonus for making sales goals.

    Cons

    Complete disregard for employees by upper management. Daily conference calls where poor performers are berated. Extreme micromanagement.

    Advice to Management

    Treat people with respect.

There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

See Most Recent

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