Regions Financial - Former Customer Service Representative | Glassdoor
There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

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Helpful (1)

"Former Customer Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Relationship Banking Associate in Hoover, AL
Former Employee - Relationship Banking Associate in Hoover, AL
Recommends
Approves of CEO

I worked at Regions Financial full-time (More than a year)

Pros

Regions is an overall good place to work. I was promoted after just 8 short months. Nice management, enthusiatic team, and flexible schedule. They are quick to hire entry level individuals.

Cons

The pay is simply not enough for the workload, attitude of the customers, and job requirements of this position. Not much room to advance to management and they are quick to hire and fire.

Other Employee Reviews for Regions Financial

  1. "Waste of Time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Baton Rouge, LA
    Former Employee - Teller in Baton Rouge, LA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    Get to leave at 4 pm. Bank Holidays. Inside look at Banking. Taught me a lot about personal finance.

    Cons

    No career advancement options. Complete disregard for you as a person. Little better than flipping burgers.

    Advice to Management

    You are missing out on talent. Tellers would work harder if there was a career path and not just a dead end.


  2. "Steady career with great benefits, however advancement opportunities are few."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Team Leader in Jackson, TN
    Current Employee - Branch Team Leader in Jackson, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regions Financial full-time (More than 5 years)

    Pros

    Great benefits for all aspects of employee's financial life. Time off is great with 11 vacation days, 10 holidays, and 12 sick days/ year starting out. Regions is very good about arranging a transfer if you need to move so they can retain your experience and training. Advanced technology makes working more efficient than working with a Community Bank.

    Cons

    Path for advancement is very unclear. The branch you work at and the opportunities (amount of customer traffic) make all the difference in how much money you will make and how long it will take to get promoted.

    Advice to Management

    Stop setting unrealistic "stretch" goals that dishearten employees. Pay tellers more to reduce employee churn and create a more stable customer service environment. for customers. Increase bonuses for all employees when branch goals are met rather than just paying managers huge bonuses and hardly anything else to the rest of the staff who is otherwise very uncaring if goals are met since they receive very little compensation.

There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

See Most Recent

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