Regions Financial - Decent Company | Glassdoor
There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

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"Decent Company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Regions Financial full-time

Pros

Vacation time, starts at two weeks a year.

Cons

Pay is very low compared to other banks, very sales focused.

Other Employee Reviews for Regions Financial

  1. "Teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Chattanooga, TN
    Former Employee - Teller in Chattanooga, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial part-time (More than a year)

    Pros

    Regions offered good benefits and decent pay.

    Cons

    Stressful environment, as a new employee and learning the ropes, co-workers were more determined to tear you apart than be helpful. Watched many higher ups leave because of environment.

    Advice to Management

    Making threats at weekly meetings to get the sales is no way to encourage results.


  2. Helpful (1)

    "Great employees at branch level - disconnect with upper mgmt however"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Memphis, TN
    Former Employee - Teller in Memphis, TN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Regions Financial full-time (More than a year)

    Pros

    The training is top notch and very helpful. My fellow coworkers at the branch level were superb as well. One of the best teams I have every worked on. We all genuninely cared for one another and picked up each others slack with no questions asked. My manager genuinely wanted me to be as succesful as possible and helped me to try and achieve my goals.

    Cons

    Upper management is disconnected from its workers at the branch level. All they care about is sales goals and customer service scores. Customer service scores are very skewed. You only get 10 surveys per branch a month that are weighted heavily. They are done by Gallup and consist of 5 or 6 questions based on a scale of 1(lowest) to 5(highest). If you get a 5 then it is comparable to getting a 100. If you get a 1-4 it is essentially a 0. Your branch's attitude and demeanor essentially is based off of your customer svc score. If you got a good score Upper mgmt says good job and you don't really hear from them for a month. If you received a poor score anything below an 80 essentially upper mgmt has your manager and possibly you on conference calls the entire month. Our regional manager "motivated" employees by constantly telling them how easily replaceable they were. I interviewed for a promotion ( sales oriented) after a year and a half and was told I did not have enough sales experience so was denied. I promptly interviewed at a main competitor and was offered a position. After being offered this position at a competitor upper management wanted me to interview with them again. I declined. And believe me.....this is only the tip of the iceberg.

    Advice to Management

    Promote from within your company more often. Your training is top of the line at the branch level. Stop wasting time focusing too much time on the difference between a 5 and 4 in customer service. A 4 isn't the best but it is far from being awful. Treat your employees with respect and be grateful they are there. And stop wasting so much time on conference calls and morning meetings that accomplish nothing. 2 a week are sufficient.

There are newer employer reviews for Regions Financial
There are newer employer reviews for Regions Financial

See Most Recent

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