Regus - Be Careful and Dig Deep During Your Interview | Glassdoor
There are newer employer reviews for Regus
There are newer employer reviews for Regus

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"Be Careful and Dig Deep During Your Interview"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Customer Service Representative in Portland, OR
Former Employee - Senior Customer Service Representative in Portland, OR
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Regus full-time (More than a year)

Pros

A varied workday, great clients, depending on the location. You can luck out and end up working on a great team, but you will need to ask a lot of questions in your interview and make sure you know exactly which location you are being hired for. Ask to meet with your potential coworkers.

Cons

High turnover, demanding workloads, poor training for anyone below management, no loyalty to staff, roles and responsibilities change often. Unless you are comfortable with fear tactics and aggressive sales, don't plan on moving up in the company to management. Long term employees who are looking to move up will be passed up for an outside hire.

Advice to Management

Make sure that your little guys don't go unnoticed. Reward your long term staff and make sure that there are ample opportunities for growth. Your core staff members (CSRs) don't feel like their efforts are noticed. Stop reworking roles and responsibilities every few years and create a solid structure that actually works. When a staff member comes to you with an issue, don't treat them like they are the problem. If a staff member wants to move up to management, actually invest in training them, rather than passing them over for an outside hire.

Other Employee Reviews for Regus

  1. Helpful (6)

    "Awful organization to say the least..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (Less than a year)

    Pros

    Attracted by offices in class A buildings and professional appearances of staff. But remember, the cover (fresh paint and business suits) does not make the book.

    Cons

    Terrible leadership. Terrible culture. Terrible business practices. Terrible training. Terrible customer support.

    Advice to Management

    Money (i.e. Commissions/bonuses) does not buy integrity and work ethics. At least, not everyone falls for the carrot. Work on your culture, business practices and leadership team, train your employees, support your customers. Stop over promising and under delivering. You'll attract more clients, talent and retain capable employees.


  2. "Very educational, challenging and fun.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in San Francisco, CA
    Current Employee - General Manager in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Regus full-time (More than a year)

    Pros

    your learning something veryday, challenging, excited to come to work everyday..

    Cons

    to many systems, needs to be simplified


There are newer employer reviews for Regus
There are newer employer reviews for Regus

See Most Recent

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