Regus - Be Careful and Dig Deep During Your Interview | Glassdoor
There are newer employer reviews for Regus
There are newer employer reviews for Regus

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"Be Careful and Dig Deep During Your Interview"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Customer Service Representative in Portland, OR
Former Employee - Senior Customer Service Representative in Portland, OR
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Regus full-time (More than a year)

Pros

A varied workday, great clients, depending on the location. You can luck out and end up working on a great team, but you will need to ask a lot of questions in your interview and make sure you know exactly which location you are being hired for. Ask to meet with your potential coworkers.

Cons

High turnover, demanding workloads, poor training for anyone below management, no loyalty to staff, roles and responsibilities change often. Unless you are comfortable with fear tactics and aggressive sales, don't plan on moving up in the company to management. Long term employees who are looking to move up will be passed up for an outside hire.

Advice to Management

Make sure that your little guys don't go unnoticed. Reward your long term staff and make sure that there are ample opportunities for growth. Your core staff members (CSRs) don't feel like their efforts are noticed. Stop reworking roles and responsibilities every few years and create a solid structure that actually works. When a staff member comes to you with an issue, don't treat them like they are the problem. If a staff member wants to move up to management, actually invest in training them, rather than passing them over for an outside hire.

Other Employee Reviews for Regus

  1. Helpful (6)

    "Lack of investment toward employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Chicago, IL
    Former Employee - Senior Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than 5 years)

    Pros

    401k, Vacation time and Health Insurance.

    Cons

    Upper management does not understand middle management needs. They wanted us to wear black suits everyday, while moving desk and such. There is no room for growth if you don't have a bachelor degree, even know you showed you could do job. The CSRs are treated like dirt from upper management and area managers. They don't every say Good Job. One of the worse non-motivating companies I have ever worked for! . Then the pay is horrible for everything they want you to do.

    Advice to Management

    Upper management needs to learn how to treat ALL of their employees with respect and listen to what they say! Get rid of the black suits,!


  2. "A great company to grow with and learn all facets of the hospitality industry."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in San Diego, CA
    Former Employee - General Manager in San Diego, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Regus full-time (More than 10 years)

    Pros

    Talents and professional experience is a bonus in assisting clients needs and wants. Successfully stimulated, makes you a better person.

    Cons

    Nepotism or favoritism, affects the core value of equality. Managers working more hours or have time-off are not compensated.

    Advice to Management

    Treat managers with dignity and respect. Provide better training without skepticism and ulterior forcible repercussions.

There are newer employer reviews for Regus
There are newer employer reviews for Regus

See Most Recent

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